Part Time Customer Service Exit Gate

General Information

Hertz is seeking a Part Time Customer Service Exit Gate Attendant who is detail-oriented and committed to security standards.

Responsibilities

• Greet customers and complete rental information by scanning and checking the rental agreement using the handheld unit, checking customer identification, scanning the vehicle asset tag, and verifying the movement of the vehicle.
• Provide optional sales items as directed by management, using approved sales techniques to disclose rental rates, terms, and conditions, and obtain customer signatures.
• Maintain location and company security measures to prevent theft of company assets; perform sight monitoring of the lot and ensure smooth transitions of vehicles exiting through the security gate.
• Aid customers with directions, review and resolve rental contract and vehicle issues, and manually log and release vehicles from the lot during computer system outages or unavailability.

Qualifications

• High School Diploma or equivalent
• Prefer 1 year of customer service experience
• Good organizational skills and ability to write clearly and concisely
• Ability to manage stressful situations and maintain good customer relations
• Knowledge of car rental products and effective sales techniques
• Ability to type and perform accurate data entry
• Operate radio, security, and computer equipment
• Process paperwork according to policies and procedures

Pay and Benefits

The hourly rate is $23.51 plus commission. This role offers up to 12% bonus potential, with eligibility for both employee assistance programs and perks such as theme park tickets and gym discounts. For full details on benefits, visit HertzBenefits.com.

About Hertz

The Hertz Corporation operates the Hertz, Dollar, and Thrifty car rental brands in various regions around the world. They are one of the largest airport general use vehicle rental companies globally, with a strong presence in North America, Europe, and other continents. The company values diversity and inclusion, promoting equal employment opportunities and celebrating unique contributions from its employees.

EEO Statement

Hertz is committed to fostering a diverse and inclusive workplace where individuals are hired based on their unique qualities. The company supports equal employment opportunities regardless of race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by law.