On-Site Exit Gate Attendant Part Time

About the role

Hertz is seeking a detail-oriented individual to join their team as a Part Time Exit Gate Attendant. The position is based at 73-104 Aulepe St, Kailua-Kona, HI 96740.

Responsibilities

• Greet customers and complete necessary rental information by scanning and checking the rental agreement using the handheld unit, checking customer identification, scanning the vehicle asset tag, and verifying the movement of the vehicle.
• Provide optional sales items, as directed by management, using approved sales techniques to disclose rates, terms and conditions of rental and obtain customer signatures.
• Maintain location and company security measures to mitigate theft of company assets; perform sight monitoring of the lot; ensure smooth transition of vehicles exiting through the security gate.
• Aid customers with directions, and review and resolve rental contract and vehicle issues.
• Manually log and release vehicles from the lot during computer system outages or unavailability.
• Perform related responsibilities as required or assigned.

Requirements

• Minimum 1 year customer service and security experience preferred.

Qualifications

• Ability to manage stressful and unusual situations while maintaining good customer relations.
• Good organizational skills with the ability to write clearly and concisely.
• Ability to understand and follow oral and written directions.
• Ability to speak and understand English.
• Car rental product knowledge and ability to use effective and approved sales techniques, as required.
• Ability to type and perform accurate data entry.
• Ability to operate radio, security and computer equipment.
• Process all paperwork according to policies and procedures.

Skills

• Customer service skills.
• Security awareness and management.
• Basic computer and data entry skills.

Benefits

• Weekly Pay
• Holiday Pay
• Career growth opportunities
• Paid Training
• Comprehensive Medical, Dental, & Vision benefits after 30 days
• Up to 40% off the base rate of any standard Hertz Rental

Pay

• Hourly Rate: $17.00
• Sign-on Bonus: $1,000 ($500 paid at 60 and 90 days of employment)

Schedule

• Part Time

About Us

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

US EEO STATEMENT

At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran.