Part-Time Gate Attendant

About the role

Legends Global, the leader in privately managed public assembly facilities, has an immediate opening for Part-Time Gate Attendants at NRG Park in Houston, Texas. We are seeking unique Part-Time Gate Attendants to join our Outside Operations team.

Responsibilities

• Direct guests where to park in relation to events on Reliant Park property
• Assist with credit card transactions or passes
• Act as liaison between the facility and clients, ensuring all clients' requirements are met and facility rules, regulations and policies are adhered to
• Effectively communicate with guests, clients, vendors, and other personnel via verbal and nonverbal forms of communication
• Handle credit card transactions accurately and quickly
• Handle and be responsible for ticket/roll stock
• Follow all instructions as issued by his/her superior
• Have a reliable form of transportation and communication
• Comply with all Legends Global policies and procedures including the Business Conduct Policy and Code of Ethics
• Dress in department specified uniform according to the Legends Global Parking Policy
• Attend all meetings and training courses as required
• May perform other duties as assigned

Qualifications

• Possess understanding of the operational procedures, facility capabilities, industry terminology, event-related services, and technical requirements for the types of events anticipated at the facility
• Follow all policies/procedures, risk management, safety precautions, rules, regulations, and emergency procedures established at the facility
• Demonstrate ability to carry out tasks in a reliable, productive, and expedient manner and be able to adhere to strict deadlines
• Maintain an effective working relationship with clients, employees, exhibitors, patrons, and others encountered in the course of employment
• Organize and prioritize work from event overviews and task lists meeting deadlines
• Work effectively under pressure and/or stringent schedule and produce accurate results
• Follow oral and written instructions and communicate effectively with others in both oral and written form
• Work independently, exercise judgement and initiative
• Maintain a client service-oriented attitude
• Position is routinely required to work outdoors and is exposed to year-round weather elements (heat, rain, cold, etc.)
• Ability to work long and irregular hours may vary due to functions and may include day, evening, weekends, and holidays

Education

• High School Diploma or GED preferred

Skills

• Honesty, accountability, confidentiality, and ethical conduct are required at all times while on NRG Park premises
• Must be able to operate and read a hand-held scanning device during events
• Work in a fast-paced environment
• Remain flexible and adjust to situations as they occur
• Credit card transaction experience in a fast-paced environment is preferred

Physical Demands

• Must be able to move around the facility
• Must be able to stand for long hours during events
• Must have the ability to communicate with guests
• This position may require work inside or outside of the building, as needed by events
• Must be able to stretch and reach