Part-time Customer Relations Specialist

Responsibilities

Handle a high volume of incoming calls ensuring customer service quality, efficiency, and accuracy at all times.

Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service.

Utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities.

Present a professional, confident and enthusiastic image to develop trusting relationships with all customers.

Effectively manage customer account data which includes setting up new accounts and maintaining related data.

Requirements

Minimum of 3 years of experience in a customer service role.

Minimum of a High School diploma or GED preferred.

Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports.

Ability to multi-task and prioritize assignments in a team environment.

Qualifications

Minimum of 3 years of experience in a customer service role.

Minimum of a High School diploma or GED preferred.

Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports.

Ability to multi-task and prioritize assignments in a team environment.

Skills

N/A

Benefits

Competitive pay starting at $19.80 - $25.00 an hour (dependent on experience).

Annual incentive potential.

401(k) Retirement Savings & Investment Plan with Company Match.

Paid time off including holidays.

Generous employee discounts on products and services.

This position may be eligible for overtime pay based on business needs.

Pay

$19.80 - $25.00 an hour (dependent on experience)

Schedule

N/A