Part-Time Concierge

Company Overview

Founded in 1965 by Mack Pogue as Lincoln Property Company, Willow Bridge Property Company is one of the United States’ most respected full‑service residential property companies, operating a successful portfolio in 75 markets. Headquartered in Dallas, Texas, Willow Bridge employs over 5,500 team members, has built over 200,000 apartments and manages 220,000 units for its clients. The company is active in 29 states and manages more than 230,000 apartment homes across the U.S. Its purpose drives everything it does, supporting growth with intention, flexibility, and real opportunities to make an impact.

Responsibilities

• Manage the front desk and office area.
• Plan and attend resident events.
• Follow up with residents.
• Provide miscellaneous services and information to residents, prospective residents, vendors, contractors, and visitors as needed.
• Represent the quality of the product as the primary contact between residents, prospective residents, and the company.
• Promote positive and proactive resident relations to ensure a high‑quality living experience.
• Respond to complaints, follow up on work orders, and handle general customer‑service needs of the property.
• Collect rent and other payments/deposits.
• Accept and disburse resident packages.

Qualifications

• High school education or equivalent (required); college degree or equivalent (preferred).
• Working knowledge of Word, Excel, and Internet Explorer; familiarity with Windows XP preferred.
• Excellent interpersonal, motivational, writing, management, and leadership skills.
• Proficient in math and basic typing/computer skills, including internet research.
• Outgoing, friendly personality with strong organizational, follow‑up, and follow‑through abilities.
• Understanding and experience with a wide range of property management/accounting software.
• Marketing and budgeting experience.
• Ability to handle multiple tasks simultaneously.
• Exceptional communication, customer service, and people skills.
• Self‑motivated, able to work independently, and detail‑oriented.
• Hotel, hospitality, or other service experience a plus.
• May require a valid driver’s license.

Benefits

• Competitive pay.
• Health, dental, and vision insurance.
• 401(k) retirement plan.
• Opportunities for career development and advancement.