Part-Time Concierge

About the Company

Fogelman is a nationally recognized, fully integrated multifamily real estate company that invests in and manages apartment communities, backed by six decades of experience, dynamic associates, and expert leadership. Our collaborative culture has earned us recognition as the #2 ranked Best Places to Work in Multifamily for 2026. With teamwork, experience, and expertise at the core of who we are, we create welcoming communities for thousands of residents while building trusted relationships and durable value for our partners, investors, and associates.

About the Role

The Concierge is the first impression of the community and is responsible for providing superior customer service to residents. Duties include managing the front desk, greeting residents and visitors, monitoring surveillance cameras, and providing exemplary customer service.

Schedule

Morning Shift
Monday-Friday, 7:00 AM - 12:00 PM

Responsibilities

• Greets and assists residents and their guests in a courteous and efficient manner, playing a vital role in ensuring overall resident satisfaction.
• Answer the telephone, provide information, forward calls, and take messages as necessary.
• Ensures the safety and security of the apartment community by being aware and knowledgeable about who is entering and exiting the property; ensures non-residents (e.g., guests, tradesmen, deliverymen, etc.) are approved by the resident or the management office.
• Watch the surveillance cameras diligently to ensure no one is on the property who should not be and no doors are propped open. Contact the police department as needed.
• Performs other job-related duties as assigned.

Requirements

• 2-4 years of Concierge, Front Desk, or customer service experience.
• Availability to work a flexible schedule; any day of the week including weekends.
• Self-motivated, self-starter, enthusiastic, resourceful.
• Exceptional communication skills - both verbal and written.

Benefits

• Competitive biweekly pay + $125 Leasing Commissions + Split Monthly Renewal Commissions
• Monthly Cell Phone Allowance & Quarterly Shopping Report Bonus
• Housing Discount
• BCBS Health, Dental, Vision, Disability/Life Insurance
• Matching 401K
• Training, Career Development, Tuition Reimbursement
• Recognition & Rewards through Awardco + Associate Appreciations & Incentives
• $500 Associate Referrals
• Employee Connect – resources for legal, financial & personal support