Part-Time Concessions Attendant
Located in Miami Gardens, FL, Calder Casino has been bringing excitement and top-notch entertainment to guests since 2010. With a vibrant atmosphere, thrilling slots, a dynamic card room, and exciting promotions, we’re known for delivering unforgettable experiences. Our team takes pride in fostering a welcoming, fun, and rewarding work environment, and we invest in growth and development opportunities to help build fulfilling careers.
About the role
We are looking for a Part-Time Concessions Attendant to join our team. In this role, you will handle food prep orders, provide exceptional customer service, and ensure guests have a clean and comfortable visit. Experience in a fast-paced environment is ideal.
Responsibilities
- Provide excellent guest service to both internal and external guests.
- Greet guests approaching the service area.
- Prepare and sell all food items on the menu and handle all cash transactions.
- Clean and sanitize all food service equipment used to prepare and serve menu items.
- Operate all equipment in the stand.
- Maintain current knowledge of daily menus and prices.
- Ensure proper stock of product and supplies needed for service.
- Perform opening and closing inventories.
- Ensure the safety and security of employees and guests.
- Perform clean-up duties in the stand to maintain the quality appearance of the work area, including cleaning equipment.
- Stand for 8-10 hours.
- Perform other duties as assigned.
Requirements
- Knowledge of concession stand operations.
- Ability to maintain interpersonal working relationships among all personnel.
- Treat all internal and external guests in a manner that ensures complete satisfaction, always striving to exceed expectations.
- Excellent guest service skills; ability to adhere to Company’s Service Standards.
- Able to interact with guests in a friendly and fast manner.
- Ability to work effectively with others.
- Ability to work in a fast-paced environment.
- Strong oral and written communication skills.
- Willingness to work flexible hours and handle high-pressure situations in an interruptive environment.
- High school diploma or GED equivalent.
- One-year concession experience is preferred.
- Ability to obtain a valid gaming license.
Physical Requirements & Working Conditions
- Frequently required to sit or stand; walk; use hands to finger, reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.
- May be required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.
- Noise level in the work environment is usually moderate to loud.
- Required to circulate throughout assigned areas, including smoking areas, actively observing guests and equipment.
Benefits
Calder Casino offers a comprehensive and competitive benefits package and other perks for eligible Team Members, including:
- Paid Time Off
- 401K
- Medical, Dental, and Vision insurance
- Life, STD, and LTD insurance
- Employee Stock Purchase Plan
- Tuition Reimbursement
- Team Member exclusive discounts
- Additional benefits and perks