Concessions Attendant, Part Time

Pay

Starting Pay: $11/hr.

Schedule

Variable shifts; Part‑time; includes late evenings, weekends and holidays as dictated by business needs.

Benefits

Free movies and opportunities for growth within Marcus Theatres.

About the role

Under the direction of the theatre management team, the Concessions Attendant provides support in the theatre, ensuring a very high level of guest satisfaction and cleanliness. Tasks are performed in a friendly, courteous, helpful, timely, and professional manner. The position reports to a member of the theatre management team or the General Manager.

Responsibilities

• Complete transactions by greeting each guest, identifying the guest's request, completing loyalty transactions and thanking the guest.
• Sell food and beverage items at the concession stand.
• Meet sales expectations through loyalty card sign‑ups, suggestive selling, upselling and sampling.
• Operate point‑of‑sale terminals and make accurate change.
• Prepare food and beverage orders while following company food safety policies and local regulatory requirements.
• Fill online concession orders and prepare for pickup.
• Perform daily concession maintenance duties, including daily stocking.
• Follow instructions on safe use of all chemicals/cleaning materials.
• Clean and sanitize the concession stand and beverage areas for guests and associates.
• Monitor and communicate social distancing guidelines.
• Ensure guest service is friendly, helpful and fast.
• Answer questions from guests and resolve any concerns.
• Uphold Marcus’ high standards and execute company‑wide programs.
• Assist with other functions as instructed by the General Manager or a member of the management team.

Requirements

• Strong interpersonal, verbal, and written communication skills.
• Willingness and motivation to learn new skills and tasks.
• Flexible and accessible work schedule that includes late evenings, weekends and holidays.
• Ability to work in a high‑volume, fast‑paced, team environment.
• Passion for delivering unparalleled hospitality and high‑quality food & service.
• Ability to follow all cleanliness, sanitation, and personal hygiene practices mandated by the company and local regulatory agencies.
• No minimum education required.

Physical Requirements

The employee is frequently required to sit, talk, hear, and use hands to handle objects, tools, or controls; must stand and walk; and occasionally lift or move up to 35 lb. Close vision and the ability to adjust focus are required. Wearing a face mask is required during scheduled working hours. The work environment is a theatre with moderate to high noise levels, and occasional loud conditions.