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Jobs · Manufacturing · Wisconsin

Concessions Attendant, Part Time

Marcus · Brookfield, WI · 2 wk ago
Manufacturing$11/hrPart-time

Starting Pay

$11/h. Part Time Hours Available. Available Shifts: Morning, Day, Evening, Nights. Days Available: Monday-Sunday, Most Holidays

Available Shifts

  • Morning
  • Day
  • Night
  • Nights

Days Available

  • Monday-Sunday
  • Most Holidays

Broad Description of Duties

Under the direction of the theatre management team, the Concessions Attendant is responsible for providing support in the theatre and ensuring a very high level of guest satisfaction and cleanliness of the theatre. Tasks will be handled in a friendly, courteous, helpful, timely, and professional manner.

Essential Functions/Job Duties

This position reports to a member of the theatre management team or General Manager (reporting may vary by location).

  • Complete transactions by greeting each guest, identifying the guest's request, completing loyalty transactions and thanking the guest;
  • Sell food and beverage items at the concession stand;
  • Meet sales expectations through loyalty card sign-ups, suggestive selling, upselling and sampling;
  • Operate point-of-sale terminals and make accurate change;
  • Prepare food and beverage orders while following company food safety policies, as well as those of local regulatory agencies;
  • Fill online concession orders and prepare for pickup;
  • Perform daily concession maintenance duties, including daily stocking;
  • Follow instructions on safe use of all chemicals/cleaning materials;
  • Clean and sanitize the concession stand and beverage areas for guests and associates;
  • Monitor and communicate social distancing guidelines;
  • Make certain guest service is friendly, helpful and fast;
  • Answer questions from guests and resolve any concerns;
  • Uphold Marcus' high standards and execute company-wide programs;
  • Aid with other functions as instructed by the General Manager or a member of the management team

Job Requirements

  • Possess strong interpersonal, verbal, and written communication skills;
  • Willing and motivated to learn new skills and tasks to meet the changing demands of the industry;
  • Flexible and accessible work schedule that includes late evenings, weekends and holidays as dictated by business needs;
  • The ability to work in a high-volume, fast-paced, team environment;
  • Have a passion for delivering unparalleled hospitality and high quality food & service;
  • Ability to follow all cleanliness, sanitation, and personal hygiene practices as mandated by the company and local regulatory agencies

Physical Requirements

  • Sit, talk and/or hear, and/or use hands to finger, handle, or touch objects, tools, or controls.
  • Stand, and/or walk.
  • Lift and/or move up to 35 lbs.
  • Close vision and the ability to adjust focus.

Education Required

No minimum education required

Equal Opportunity Employer

Marcus Theatres is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination in our hiring and employment practices in accordance with all applicable laws.

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