Part Time Communications Operator

Duties

• Relay factual and helpful information to and from customers and other members of the public via multi-line telephone, email, and proprietary software, such as GIS.
• Facilitate City of Bloomington Utilities (CBU) activities by communicating clearly and efficiently with CBU staff, other City Departments, and external stakeholders.
• Support CBU decision-making via data collection and distribution.
• Protect CBU assets and personnel safety by monitoring via close circuit television all activity surrounding the CBU Service Center and communicating anomalies.
• Initiate City staff activities in response to severe weather or other emergencies.
• Promote efficient City traffic flow for emergency responders by communicating CBU-related street closings/openings.
• Develop all materials for CBU staff internal communications, such as contact and notification lists.
• Cook up calls from work crews and dispatches assistance if necessary.

Job Requirements

• High school diploma / GED, limited training or a combination of education and experience that provides the knowledge, skills, and abilities to perform the duties of this position.
• Over one year of experience in similar type jobs.
• Knowledge of department functions and standard office procedures, and ability to learn to operate various communication equipment, such as office phones and email systems.
• Knowledge of Microsoft Office and/or Google Suite.
• Knowledge of English grammar, spelling, punctuation, and ability to perform arithmetic calculations.