Communications Officer (part-time)

About the role

The City of La Verne Police Department seeks motivated and well-qualified candidates for the position of part-time Communications Officer. This is a continuous recruitment and the application period may close at any time.

Responsibilities

• Receive emergency calls from the public requesting police and other emergency service; determine nature and location of emergency, determine priority, and dispatch police or other emergency units as necessary and in accordance with established procedures.
• Maintain contact with all units on assignment; maintain status and location of police field units and fire units.
• Answer non-emergency calls for assistance; order tow trucks and public works emergency service or contact appropriate agency.
• Cookordination emergency calls and relay information and assistance requests involving other public safety agencies.
• Answer incoming phone calls; screen calls and route as appropriate; wait on public at the counter; accept bail money.
• Enter, update and retrieve information from teletype networks relating to wanted persons, stolen property, vehicle registration, stolen vehicles and other information.
• Perform a variety of record keeping, filing, indexing, and other general clerical work, type reports and prepare packages for court filings.
• Test and inspect equipment as required.
• Aid in performing searches and booking arrested persons.
• Monitor various alarm systems and the activity of prisoners in City detention facilities.
• Perform related duties as assigned.

Requirements

• Two year of dispatch experience.
• Completion of twelfth grade.
• POST Dispatcher certificate.
• Certificate of completion for a Public Safety Dispatcher Basic Course.
• Available to work assigned shifts, which includes nights, weekends, and holidays.

Qualifications

• Knowledge of: Standard radio or telephone communications receiving and transmitting equipment.
• Geographic features and streets of the City.
• Standard broadcasting procedures and rules.
• Department procedures and policies, and those of the other user agencies.
• Public safety classification codes and computer commands.

Skills

• Speak clearly and precisely.
• Apply standard broadcasting procedures and rules.
• Work under pressure, exercise good judgment, and make sound decisions in emergency situations.
• Effectively communicate with and elicit information from upset and irate citizens.
• Type at a speed necessary for adequate job performance.
• Sell accurate.
• Understand and follow oral and written instructions.
• Spell accurately.
• Work various shifts as assigned.

Benefits

Not specified.

Pay

Not specified.

Schedule

7 days a week operation. You must be available to work assigned shifts, which includes nights, weekends, and holidays. You may be required to work all holidays in a given time period. For instance, your workdays may fall on Thanksgiving, Christmas, and New Year's Day. While in training, you may not be given a choice about which shift you are assigned to work or which days you work. You may be required to change your work shift and/or days off, or cancel holiday plans with minimal notice. There may be times you will be mandated to work overtime, required to stay late, or come in on your time off.