Part Time Clinical Operations Supervisor

Responsibilities

• Supervises recruitment, interviewing, and hiring of new staff.
• Provides training for new employees as needed.
• Oversees the daily workflow of the screening program.
• Handles discipline and termination of employees in accordance with company policy.
• Oversees the oversight of all newborn hearing data for assigned hospitals.
• Compiles and reports data (# screened, refer rate, and LTF) to HSA and hospital management as needed.
• Serves as an on-site resource for screeners and hospital staff.
• Conducts training sessions and competency checks as needed.
• Performs duties of Newborn Screening Technician as needed.
• Ensures data accuracy for newborns requiring additional screening and LTF.
• Communicates with facilities conducting follow-up testing and ensures obtaining best possible information on results of diagnostic testing.
• Maintains accurate Hi Track data, weekly.
• Executes state’s EHDI Rules, Regulations, and Guidelines.
• Oversight of timely and accurate onboarding of screeners by monitoring the onboarding document.
• Ensures accurate delivery of billing documents for all assigned hospitals.
• Contributes actively with improvements of the screening service to ensure delivery matching hospital's needs.

Qualifications

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Ability to foster positive and professional business relationships with internal and external customers.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software.

Education And Experience

• Audiology degree required and incumbent must maintain licensure if required within the assigned regional states.
• Experience leading a team in a hospital setting, a plus.
• Extensive knowledge of Audiology Equipment and Uses.
• Experience in newborn hearing screening a plus!

Travel

• This position is subject to travel up to 25% of the time.

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Physically able to reach, stretch, bend, and sit for long periods of time during a daily routine.
• Must be able to lift up to 25 pounds at times.