Part-Time Case Manager, Office of Academic Support and Disability Services

Role Responsibilities

• Aid in managing the interactive process of providing disability accommodation for students at Juilliard’s Preparatory, Extension Divisions, and Summer Programs as well as the College division (occasionally).
• Possess a comfortable knowledge of the Individuals with Disabilities Act (IDEA), the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, and the Fair Housing Act (FHA) laws.
• Assess, review, and interpret disability supportive documentation, create and implement appropriate reasonable disability accommodations, and provide academic support for students of various ages.
• Confidentially maintain student disability records documenting student approved accommodations, communications, documentation, and meeting notes, etc.
• Provide consultations, intake appointments, technical assistance, faculty and staff training, and disability and accessibility guidance.
• Communicate the disability accommodation request process to students, guardians, and educational professionals.
• Provide administrative support such as scheduling and follow-up meetings, record-keeping, communications, and internal marketing plans.
• Provide one-on-one or group advisement, counseling, and information sessions to students, parents, or guardians.
• Collaborate with administrative directors, artistic directors, division chairs, and faculty to determine appropriate reasonable disability accommodations based on course content, competencies, technical standards and outcomes.
• Manage a caseload of students for disability accommodations, general academic support and advisement, time management coaching as needed.
• Promote and market Disability and Accessibility resources and awareness to divisions.
• In the absence of the Director of OASDS, serve as the secondary contact for disability related student crises and urgent matters updating the Vice Provost and Dean of Student Development.

Additional Responsibilities

• Must be available to work on Saturdays for a minimum of 4-6 hours to support the Preparatory Division and 2-3 hybrid hours to support the Extension Division.
• Must have the flexibility to be present at various division orientations throughout the year.
• Perform other duties as needed.

Minimum Requirements

• Must have a bachelor's degree in counseling or social work or equivalent work experience. Masters preferred.
• Minimum of 2 years' experience in the fields of counseling, education, or social work.
• Must have experience working with youth ages 8–17.
• Must understand and be comfortable with being a mandated reporter.
• Interest or experience in the Arts is a plus.
• Demonstrated understanding of the Individuals with Disabilities Act (IDEA), the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, and the Fair Housing Act (FHA) laws.
• Experience in interpreting and assessing medical documentation and assessments.
• Possess an understanding of Assistive Technology used in education.
• Demonstrate excellent listening and problem-solving skills.
• Excellent written, interpretation, and communication skills.
• Proficiency with Microsoft 365 Suite.
• Demonstrate excellence with creating presentations and public speaking.

Preferred Background

• Familiarity with Canvas, Zoom, Symplicity Accommodate, Jotforms a plus.