Part-Time Care Manager

Position Summary

The Part-Time Care Manager – Social Isolation Grant provides individualized care management services to older adults participating in a grant-funded initiative designed to reduce social isolation and improve overall well-being. This position conducts assessments, develops personalized care plans, connects participants to community resources, and provides ongoing support through home visits and telephone outreach. The Care Manager also ensures compliance with grant requirements through accurate documentation, data collection, and outcome reporting.

Why This Role Matters

Older adults experiencing social isolation often face increased health risks and reduced quality of life. This role plays a critical part in helping participants remain connected, access essential resources, and maintain their independence while supporting Bergen Family Center's commitment to improving the health and well-being of the communities we serve.

Key Responsibilities

• Conduct comprehensive in-home assessments to identify participant needs, strengths, risks, and barriers to engagement.
• Develop, implement, monitor, and update individualized care plans based on participant goals.
• Conduct regular in-home visits and telephone outreach to reduce social isolation and promote participant well-being.
• Maintain accurate, timely, and confidential participant records in accordance with agency policies and grant requirements.
• Connect participants with community resources, healthcare providers, support services, and benefit programs.
• Collaborate with internal staff, healthcare providers, community organizations, and social service agencies to coordinate participant care.
• Perform other duties as assigned to support program and organizational goals.

Qualifications

• Education: Associate's or Bachelor's degree in Social Work, Human Services, Psychology, Gerontology, or a related field preferred.
• Experience: Minimum of two years of experience working with older adults preferred. Case management experience preferred. Experience with community-based or grant-funded programs is a plus.
• Certifications/Licenses: Valid New Jersey driver's license with reliable transportation required. Ability to successfully complete all required background checks.
• Bilingual in English and Spanish required.

Core Competencies

• Excellent verbal and written communication skills.
• Strong interpersonal skills with the ability to build trust and rapport.
• Collaborative team player who works effectively with internal and external partners.
• Demonstrates cultural competence and sensitivity when working with diverse populations.
• Strong problem-solving and critical-thinking abilities.
• Excellent organizational and time management skills with the ability to manage multiple participants and priorities.
• Maintains professionalism, confidentiality, and sound judgment.

Technical Skills

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Experience using electronic case management or client database systems.
• Ability to accurately collect, track, and report program data.
• Comfortable using virtual communication platforms and basic office technology.