Part Time Bridal Sales

About the role

At David’s Bridal, we empower both customers and employees to pursue their dreams, whether that's finding the perfect wedding dress or the ideal career path. Join a company that leads in its category, with 1 out of 3 products sold by us and the highest customer service score in retail!

Responsibilities

• Welcome all customers with genuine enthusiasm, adapt style to suit, and communicate clearly.
• Manage customer flow using systems like Appointments/Customers/Point of Sale.
• Research and enthusiastically communicate information to customers using iPad tools.
• Provide exceptional service to multiple customers simultaneously, contributing to the store’s 5-Star Customer Service.
• Proactively address customer concerns with confidence, escalating when necessary.
• Prepare for customer appointments by reviewing profiles, favorites, and fitting rooms.
• Welcome customers, ask questions, listen to understand needs, and strive to identify the perfect gown/dress in the first three try-ons.
• Set future appointments aligned with customer needs, follow up, and promote alterations services.
• Ensure proper measurements are taken and entered into events, minimizing returns and exchanges.
• Maintain store standards, including cleanliness and organization, to support a flawless shopping experience.
• Report broken or damaged equipment to management.
• Maintain high dress code standards.
• Offer loyalty and partners program to support one-stop shopping for all life events.
• Analyze and make decisions by responding promptly to customer questions and providing product/service information.
• Manage performance by achieving hourly sales productivity standards, utilizing the 5-Step Selling Process, and supporting cash wrap behaviors.
• Complete special order dresses, achieve add-on goals, and set return appointments for the complete wedding party.
• Become the trusted advisor by completing training and building product knowledge and fashion trend expertise.
• Strive to become a Circle of Excellence member by exceeding sales targets.
• Execute new processes, behaviors, contests, and programs as assigned.
• Perform duties and tasks as assigned by store management, including promotion setup, merchandising, markdowns, and inventory counts.
• Achieve sales, service, and operational goals by actively supporting the store team.
• Accurately clock in and out for shifts, breaks, and meals.
• Follow loss prevention and security policies.
• Develop self and others by focusing on own development, celebrating successes, sharing expertise, and capitalizing on feedback.

Requirements

• High school diploma or equivalent.
• Prior retail experience in an apparel, service, or specialty store environment.
• Experience with computerized POS systems is preferred.

Qualifications

• Passionately enthusiastic, endlessly curious, and customer obsessed.
• Ability to stand, walk, sit for extended periods, reach, climb stairs, stoop, kneel, crouch, or crawl.
• See up close and at a distance, use peripheral vision and depth perception, and use computers and electronic devices for long periods.

Skills

• Excellent customer service skills.
• Strong communication and problem-solving abilities.
• Proficiency with computerized POS systems.
• Ability to manage multiple customers simultaneously.
• Knowledge of bridal gown/fashion trends.

Benefits

• Part-time benefits include a rewarding environment, competitive pay, team bonus, dayforce wallet, referral incentive program, and generous discount.
• Additional benefits include vision care supplement, critical illness, hospital indemnity, accidental injury insurance, 401K program, discounts for identity theft protection, home and auto insurance, mobile legal benefits, and pet insurance.
• David’s Bridal is committed to diversity, equity, and inclusion, and provides accommodations for persons with disabilities.

Pay

The standard base pay range for this role is posted at a minimum and maximum rate. The starting rate of pay offered will vary based on factors including, but not limited to, position offered, location, training, and/or experience, and internal equity.

Schedule

Part-time schedule is available.