Part Time Bridal Sales

About the role

At David’s Bridal, we empower both our customers and our employees to stay true to their dreams and find the perfect gown or wedding dress, whether it's for an event or a wedding. Join a company that dominates the bridal industry, with 1 out of 3 dresses sold and the highest customer service score in retail!

Responsibilities

• Welcome all customers with genuine enthusiasm over the phone and in person.
• Communicate clearly and concisely, adapting style to suit customers using all systems to manage customer flow.
• Use iPad tools to research and enthusiastically communicate information to the customer.
• Manage customer appointments, prepare fitting rooms, and build relationships with customers.
• Identify the perfect gown/dress in the customer’s first three try-ons and ensure proper measurements are taken.
• Partner with Alterations Specialists to set up appointments for personalization and fittings.
• Achieve 80% conversion of brides to Alterations appointments and ensure minimal returns and exchanges.
• Offer David’s Bridal loyalty & partners program to support and promote one-stop shopping for all life events.
• Respond promptly to customer questions and provide product and service information.
• Maintain store standards, including a clean and organized environment, and report any broken or damaged equipment to management.
• Follow David’s Bridal hourly sales productivity standards by utilizing the 5-Step Selling Process.
• Support cash wrap behaviors and processes with accuracy to ensure every customer feels celebrated.
• Complete required training and strive to become a Circle of Excellence member by exceeding sales targets.
• Execute new processes, behaviors, contests, and programs as assigned.
• Accurately clock in and out for all scheduled shifts, breaks, and meals.
• Follow all loss prevention, security processes, and policies.
• Complete myLearning courses within the first 90 days and remain current with myLearning Curriculum Competencies.
• Share sales expertise and product knowledge with fellow stylists.

Requirements

High school diploma or equivalent. Prior retail experience in an apparel, service, or specialty store environment, and prior experience with computerized POS system is preferred.

Qualifications

• Passionately enthusiastic, endlessly curious, and customer obsessed.
• Strong interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Knowledge of bridal fashion trends and styles.
• Ability to handle customer concerns with confidence and escalate appropriately.
• Proficient in using computerized POS systems and iPad tools.
• Ability to maintain a professional and positive demeanor.

Skills

• Customer service skills
• Product knowledge
• Time management
• Communication skills
• Problem-solving abilities

Benefits

• Part-time benefits including a rewarding environment, competitive pay, team bonus dayforce wallet, referral incentive program, and generous dream maker discount after first pay period.
• Vision care supplement, hospital indemnity, and accidental injury insurance.
• 401K program, discounts for identity theft protection, home and auto insurance, mobile legal benefits, and pet insurance.

Pay

The standard base pay range for this role is posted at a minimum and maximum rate. The starting rate of pay offered will vary based on factors including, but not limited to, position offered, location, training, and/or experience, and internal equity.

Schedule

Part-time schedule available.