Part Time Brand Ambassador

About the role

Part-Time Brand Ambassadors at Ralph Lauren Corporation are responsible for providing a personalized and inspiring shopping experience that exceeds customer expectations. They are entry-level positions that can lead to future leadership roles within the company.

Responsibilities

• Motivated to drive the business day-to-day and achieve daily, weekly, and monthly sales goals.
• Proactively drives business by focusing on the customer at the core of all decisions.
• Supports company initiatives and participates in team training to execute business results.
• Utilizes "More Ways to Shop" to drive business results and supports the use of new technology.
• Represents the customer experience expectations in store and delivers a consistent experience aligned with Ralph Lauren Brand standards.
• Champions Ralph Lauren core values and supports a collaborative environment with the customer at its core.
• Engages in networking to build a clientele and provides ongoing feedback to management on successes and opportunities.
• Strengthens customer connectivity with alternative paths to purchase by supporting processes such as Gladly, Click to Zoom, JRNI, and Ship to Home.
• Broadens customer accessibility to product discovery through QR codes, digital catalogs, and virtual stores.
• Provides necessary feedback to management on category opportunities or needs.
• Ensures sales floor and all store standards are met at all times.

Requirements

• Retail experience or similar industry experience in a complex, high-volume or high-profile specialty environment preferred.
• Effective communication skills with customers and store personnel.
• Ability to maneuver around the sales floor, stock/dressing room, cashwrap, and office; work around/with chemicals, lift/climb up to 30 lbs., and climb moderately.
• Ability to operate the register, stand, move, and walk for multiple hours.
• Flexible schedule to meet the needs of the business, which may include day, evening, weekends, overnight shifts, and travel (as required).
• Ability to build and maintain positive working relationships with customers, management, and co-workers.

Qualifications

• High school diploma or equivalent.
• Ability to work independently and as part of a team.
• Strong interpersonal and communication skills.
• Basic computer skills including proficiency with Microsoft Office.

Skills

• Customer service orientation.
• Problem-solving and decision-making skills.
• Adaptability and flexibility.
• Teamwork and collaboration.

Benefits

• Competitive compensation package.
• Health insurance options.
• Employee discounts.
• Professional development opportunities.

Pay

• Hourly wage based on experience and qualifications.

Schedule

• Variety of shifts available, including days, evenings, weekends, and overnight shifts.