Part Time Brand Ambassador

About the role

Part-Time Brand Ambassadors at Ralph Lauren are driven individuals who prioritize a customer-first approach. They are passionate about delivering a personalized and inspiring shopping experience that exceeds customer expectations. This role serves as an entry point for future leadership roles within Ralph Lauren.

Responsibilities

• Motivated to drive the business day-to-day and achieve daily, weekly, and monthly sales goals.
• Proactively drives business by focusing on the customer at the core of all decisions.
• Supports company initiatives and participates in team training to execute business results.
• Utilizes "More Ways to Shop" to drive business results and supports the use of new technology.
• Represents the customer experience expectations in store and delivers a consistent experience aligned with Ralph Lauren Brand standards.
• Champions Ralph Lauren core values and supports a collaborative environment with the customer at its core.
• Engages in networking to build a clientele and provides ongoing feedback to management on successes and opportunities.
• Strengthens customer connectivity with alternative paths to purchase, including Gladly, Click to Zoom, JRNI, and Ship to Home.
• Broadens customer accessibility to product discovery through QR codes, digital catalogs, and virtual stores.
• Provides necessary feedback to management on category opportunities or needs.
• Ensures sales floor and all store standards are met at all times.

Requirements

• Motivated to drive the business day-to-day and achieve daily, weekly, and monthly sales goals.
• Proactively drives business by focusing on the customer at the core of all decisions.
• Supports company initiatives and participates in team training to execute business results.
• Utilizes "More Ways to Shop" to drive business results and supports the use of new technology.
• Represents the customer experience expectations in store and delivers a consistent experience aligned with Ralph Lauren Brand standards.
• Champions Ralph Lauren core values and supports a collaborative environment with the customer at its core.
• Engages in networking to build a clientele and provides ongoing feedback to management on successes and opportunities.
• Strengthens customer connectivity with alternative paths to purchase, including Gladly, Click to Zoom, JRNI, and Ship to Home.
• Broadens customer accessibility to product discovery through QR codes, digital catalogs, and virtual stores.
• Provides necessary feedback to management on category opportunities or needs.
• Ensures sales floor and all store standards are met at all times.

Qualifications

• Ability to effectively communicate with customers and store personnel.
• Ability to maneuver around the sales floor, stock/dressing room, cashwrap, and office; work around/with chemicals, lift/climb up to 30 lbs., and climb moderately.
• Ability to operate the register, stand, move, and walk for multiple hours.
• Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends, and may include overnight shifts and travel (as required).
• Ability to build and maintain positive working relationships with customers, management, and co-workers.

Skills

• Customer service skills.
• Ability to multitask and manage multiple priorities.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Knowledge of retail operations and customer service best practices.

Benefits

• Flexible scheduling to accommodate personal and professional commitments.
• Opportunities for career growth and advancement within the company.
• Comprehensive health and wellness programs.
• Professional development and training opportunities.

Pay

$15 - $19.72 hourly.

Schedule

Flexible schedule to meet the needs of the business, which may include day, evening, weekends, and overnight shifts.