Part Time Brand Ambassador
About the role
Brand Ambassadors are the first point of engagement for guests visiting a Lucid Studio. They play a critical role in delivering an elevated customer experience, creating brand connection, and supporting daily studio operations. This is a part-time role that requires flexibility, including the ability to work evenings and weekends. Part Time Brand Ambassadors can expect to work between 20–25 hours per week. This posting builds a talent pipeline for future Part Time Brand Ambassador opportunities within Lucid studios; specific openings may vary by location and timing. Seasonal Brand Ambassador needs generally begin in November through the holiday season, and candidates who apply early may be contacted as workforce needs are confirmed closer to the season.
Responsibilities
- Welcome guests, answer general inquiries, and schedule test drives
- Capture high-quality customer leads and interactions in CRM (Salesforce)
- Conduct customer needs assessments (budget, preferences, timing)
- Recommend suitable vehicles based on customer needs
- Refer high-potential leads to Sales Specialists
- Ensure guests are directed to the appropriate next step in their journey
- Build deep knowledge of the Lucid brand, vehicles, and services
- Explain vehicle features, specifications, and pricing to stimulate consideration
- Provide backend operational support (order paperwork, order/vehicle status clarity)
- Support studio operations, including opening/closing checklists
- Ensure test drive and showcase vehicles are clean, charged, and ready
- Assist with facility needs (refreshments, maintenance requests)
- Support day-to-day studio operations as needed
Requirements
- Exceptional interpersonal and communication skills
- Passion for delivering outstanding customer experiences
- Experience in a customer-facing environment (retail, hospitality, food service, etc.)
- Patience, professionalism, and adaptability in a dynamic retail setting
- Interest in electric vehicles and enthusiasm for building the Lucid brand
- Flexible availability including extended holiday mall hours, holidays, and weekends
- Minimum 18 years old
- High School diploma or GED required
- Prior experience with CRM tool such as Salesforce highly preferred
- Authorized to work in the USA (visa sponsorship not available)
- Physical requirements: ability to twist, bend, squat, reach, and stand for extended periods with or without reasonable accommodation
- Where permitted by law, successful completion of a drug test and background check (including criminal records) is a condition of employment for Lucid sales centers
- Valid driver’s license with no suspensions within the past year
- Drivers under 21 must have maintained a driver’s license for a minimum of 3 years and successfully complete Lucid Training upon hire
- Ability to obtain appropriate state DMV licensing, where applicable
Benefits
- Be considered for future Brand Ambassador opportunities as they open
- Gain early visibility with Lucid’s Talent & Studio leadership teams
- Join a growing brand redefining luxury, sustainability, and customer experience
- Medical, dental, and vision insurance
- Life and disability coverage
- Paid time off (hourly/non-exempt employees accrue up to 120 hours; salaried/exempt up to 160 hours)
- Paid holidays and paid sick leave
- 401(k) retirement plan
- Eligible employees may participate in Lucid’s equity program and/or discretionary annual cash incentive program (awards based on individual performance, role scope, market considerations, and overall company results)
Pay
Base pay range: $23 per hour (USD).