Part Time Brand Ambassador
About the role
This posting is designed to build a strong talent pipeline for future Part Time Brand Ambassador opportunities within our studios. While specific openings may vary by location and timing, we encourage interested candidates to apply and start a conversation with us.
Responsibilities
- Welcome guests, answer general inquiries, and schedule test drives
- Capture high quality customer leads and interactions in CRM (Salesforce)
- Conduct customer needs assessments (budget, preferences, timing)
- Recommend suitable vehicles based on customer needs
- Refer high potential leads to Sales Specialists
- Ensure guests are directed to the appropriate next step in their journey
- Build deep knowledge of the Lucid brand, vehicles, and services
- Explain vehicle features, specifications, and pricing to stimulate consideration
- Support backend operational support (order paperwork, order/vehicle status clarity)
- Support studio operations, including opening/closing checklists
- Ensure test drive and showcase vehicles are clean, charged, and ready
- Aid with facility needs (refreshments, maintenance requests)
- Support day to day studio operations as needed
Qualifications
- Exceptional interpersonal and communication skills
- A passion for delivering outstanding customer experiences
- Experience in a customer facing environment (retail, hospitality, food service, etc.)
- Patience, professionalism, and adaptability in a dynamic retail setting
- Interest in electric vehicles and enthusiasm for building the Lucid brand
- Flexible availability including extended holiday mall hours, holidays and weekends
- 18 years old minimum
- High School diploma/GED required
- Prior experience with CRM tool such as Salesforce highly preferred
Benefits
Lucid offers a comprehensive and competitive benefits package including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays; and a 401(k) retirement plan. Eligible employees may also participate in Lucid’s equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans.