Part Time Brand Ambassador
About the role
At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience. We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what’s possible and shape the future of mobility.
Responsibilities
- Welcome guests, answer general inquiries, and schedule test drives
- Capture high quality customer leads and interactions in CRM (Salesforce)
- Conduct customer needs assessments (budget, preferences, timing)
- Recommend suitable vehicles based on customer needs
- Refer high potential leads to Sales Specialists
- Ensure guests are directed to the appropriate next step in their journey
- Build deep knowledge of the Lucid brand, vehicles, and services
- Explain vehicle features, specifications, and pricing to stimulate consideration
- Provide backend operational support (order paperwork, order/vehicle status clarity)
- Support studio operations, including opening/closing checklists
- Ensure test drive and showcase vehicles are clean, charged, and ready
- Assist with facility needs (refreshments, maintenance requests)
- Support day to day studio operations as needed
Requirements
- Exceptional interpersonal and communication skills
- A passion for delivering outstanding customer experiences
- Experience in a customer facing environment (retail, hospitality, food service, etc.)
- Patience, professionalism, and adaptability in a dynamic retail setting