Part-time Benefits Administrator

About the role

The Benefits Administrator is responsible for administering and supporting CSD's employee benefits programs while delivering exceptional service to employees throughout their benefits lifecycle. This role serves as a trusted resource for benefit-related questions, coordinates benefit enrollments, maintains accurate records, ensures compliance with applicable regulations, and partners with internal teams and external vendors to provide a seamless employee experience.

Responsibilities

• Administer employee benefit programs, including medical, dental, vision, life insurance, disability, retirement plans, Flexible Spending Accounts (FSA), Health Savings Accounts (HSA), and wellness programs.
• Process benefit enrollments, qualifying life events, annual Open Enrollment elections, employee status changes, and terminations accurately and within established timelines.
• Serve as the primary point of contact for employee benefit inquiries by providing guidance on eligibility, plan options, enrollment procedures, and claims-related questions.
• Cook up the annual Open Enrollment process, including employee communications, educational materials, information sessions, and enrollment assistance.
• Maintain accurate employee benefit records within HRIS and benefits administration systems.
• Audit benefit data and resolve discrepancies between HRIS, payroll, insurance carriers, and third-party administrators.
• Reconcile monthly benefit invoices and partner with Payroll to ensure accurate employee deductions and employer contributions.
• Collaborate with insurance carriers, brokers, vendors, and third-party administrators to resolve enrollment issues, eligibility concerns, and benefit-related requests.
• Monitor compliance with applicable federal and state regulations, including COBRA, HIPAA, ACA, ERISA, FMLA, and other benefits-related requirements.
• Support benefit audits, reporting requirements, compliance documentation, and regulatory filings.
• Prepare reports, analyze benefit utilization, and provide data to support benefit program administration and decision-making.
• Aid in employee communications regarding benefit updates, wellness initiatives, and policy changes.
• Maintain confidentiality of employee records and sensitive information while ensuring compliance with company policies and legal requirements.
• Assist with Human Resources initiatives and perform additional HR-related duties and special projects as assigned.

Requirements

• Associate's degree in Human Resources, Business Administration, or a related field preferred; equivalent experience may be considered.
• Minimum of two years of experience in benefits administration, human resources, payroll, or a related field.
• Experience administering employee benefit programs and working with Human Resources Information Systems (HRIS) preferred.
• Experience supporting annual Open Enrollment and employee benefit communications strongly preferred.
• Working knowledge of employee benefits administration and applicable federal and state employment laws.
• Familiarity with COBRA, HIPAA, ACA, ERISA, FMLA, and other benefits-related compliance requirements.
• Strong customer service, communication, and interpersonal skills with the ability to explain complex benefit information clearly and professionally.
• Excellent organizational skills with exceptional attention to detail and accuracy.
• Strong analytical, problem-solving, and time management skills with the ability to manage multiple priorities.
• Proficiency with Microsoft Office Suite, including Excel, Word, Outlook, and Teams.
• Experience with HRIS and benefits administration platforms preferred.
• Ability to maintain confidentiality and exercise sound judgment when handling sensitive employee information.

Qualifications

• Associate's degree in Human Resources, Business Administration, or a related field preferred; equivalent experience may be considered.
• Minimum of two years of experience in benefits administration, human resources, payroll, or a related field.
• Experience administering employee benefit programs and working with Human Resources Information Systems (HRIS) preferred.
• Experience supporting annual Open Enrollment and employee benefit communications strongly preferred.
• Working knowledge of employee benefits administration and applicable federal and state employment laws.
• Familiarity with COBRA, HIPAA, ACA, ERISA, FMLA, and other benefits-related compliance requirements.
• Strong customer service, communication, and interpersonal skills with the ability to explain complex benefit information clearly and professionally.
• Excellent organizational skills with exceptional attention to detail and accuracy.
• Strong analytical, problem-solving, and time management skills with the ability to manage multiple priorities.
• Proficiency with Microsoft Office Suite, including Excel, Word, Outlook, and Teams.
• Experience with HRIS and benefits administration platforms preferred.
• Ability to maintain confidentiality and exercise sound judgment when handling sensitive employee information.

Skills

• Associates degree in Human Resources, Business Administration, or a related field preferred; equivalent experience may be considered.
• Minimum of two years of experience in benefits administration, human resources, payroll, or a related field.
• Experience administering employee benefit programs and working with Human Resources Information Systems (HRIS) preferred.
• Experience supporting annual Open Enrollment and employee benefit communications strongly preferred.
• Working knowledge of employee benefits administration and applicable federal and state employment laws.
• Familiarity with COBRA, HIPAA, ACA, ERISA, FMLA, and other benefits-related compliance requirements.
• Strong customer service, communication, and interpersonal skills with the ability to explain complex benefit information clearly and professionally.
• Excellent organizational skills with exceptional attention to detail and accuracy.
• Strong analytical, problem-solving, and time management skills with the ability to manage multiple priorities.
• Proficiency with Microsoft Office Suite, including Excel, Word, Outlook, and Teams.
• Experience with HRIS and benefits administration platforms preferred.
• Ability to maintain confidentiality and exercise sound judgment when handling sensitive employee information.

Benefits

• Competitive, market pay based on experience, location, and skills.
• Paid sick time.
• 401(k).
• Growth and development opportunities.
• CSD-issued devices (where applicable).
• Free college or tuition reimbursement through our Dreams Come True program.

Pay

$36.00–$40.00 per hour.

Schedule

Part-Time, Non-Exempt Position (20–25 hours/week).

Company

The Center for Social Dynamics (CSD) is an organization providing services to those with developmental delays, including autism, in California, Oregon, Washington, Hawaii, Arizona, and New Mexico. CSD’s people and programs deliver personalized, professional, evidence-based behavioral and developmental services to each participant and peace of mind to caregivers that their loved ones are in the right hands and receiving the best possible care.