Part Time Athletic Operations Assistant- South Region (19hr/week)

About the role

Mecklenburg County Park and Recreation Department (MCPRD) strives to enrich the lives of our residents by providing exciting and safe recreational amenities and programs, improving fitness levels, decreasing health care costs, fostering community through events and social spaces, increasing property values, providing tourism venues, and protecting open space, natural areas, and the tree canopy through stewardship. The department serves a population exceeding one million residents across the City of Charlotte, six towns, and unincorporated areas covering 523 square miles, managing over 21,000 acres and 230+ parks, nature preserves, greenways, and facilities.

Mecklenburg County Park and Recreation is looking for a Part Time Recreation Assistant to support weekend operations and assist with upkeep within parks in the South Region. This includes setup and breakdown of athletic events (races, tournaments, seasonal league games, special events), overall park cleanliness, upkeep of park amenities, handling inquiries from the public and event patrons, and ensuring safety of all guests. This position works up to 19 hours per week, primarily on weekends based on business needs. By applying, you are eligible to be considered for similar roles at other Park and Recreation locations should they become available.

Essential Functions

• Provide in-person customer service in a park facility and respond to inquiries from the general public
• Ensure safety of participants/spectators
• Enforce rules and regulations
• Assist in maintenance of facilities and recreational areas
• Handle inquiries and complaints from the public
• Assist with special events
• May collect fees for facility rentals

Minimum Qualifications

• Experience: No experience required
• Education: High School Diploma or equivalent
• Licenses and Certifications: Valid North Carolina or South Carolina Driver’s License and County Driving Privileges; CPR/First Aid
• Computer Skills: General knowledge of various computer applications including Microsoft Office Suite

Knowledge, Skills & Abilities

Knowledge

• Athletic operations programming and instruction

Skills

• Developing and enforcing park rules and safety procedures
• Managing multiple tasks concurrently
• Organizing and presenting demonstrations in area of specialization

Abilities

• Adaptability: Maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusting effectively to work within new work structures, processes, requirements, or cultures
• Applied Learning: Assimilating and applying new job-related information in a timely manner
• Building Trust: Interacting with others in a way that instills confidence in one’s intentions and those of the organization
• Communication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the information provided
• Customer Focus: Ensuring that the customer perspective is a driving force behind business decisions and activities; crafting and implementing service practices that meet customers’ and own organization’s needs
• Initiating Action: Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive
• Safety Awareness: Identifying and correcting conditions that affect employee safety; upholding safety standards

Work Environment

Moderate noise is typical for the work environment for this job.