Part-Time Assisted Living Server

About the role

The Server plays an integral role in the success of our team, our community and creating a place our residents are proud to call home. The primary purpose of this position is to provide residents and guests with the best possible dining experience and deliver Platinum Service® with each interaction. Every other weekend/holiday required.

Responsibilities

• Serve meals that are palatable and appetizing in appearance
• Serve food in accordance with established portion control procedures
• Distribute and collect menus as necessary
• Take meal orders, serve food and beverages, and answer questions regarding the menu
• Follow sanitary regulations at all times
• Provide Platinum Service with each dining experience
• Set up meal trays, food carts and set up the dining room with utensils, salt and pepper, napkins, and clean common areas prior and after meals are served
• Assist in checking resident trays before distribution
• Pour hot and cold beverages for residents
• Assist residents with opening their containers and condiments as needed
• Pay special attention to resident and guest needs while they are enjoying their dining experience
• Prepare and deliver snacks to special events and parties hosted at the community
• Bus tables during and after the meals
• Provide support services to other dining rooms, during events and activities as needed
• Clean dining room area according to the cleaning schedules and assignments
• Perform other job-related duties as assigned

Requirements

• Be able to make independent decisions and follow instructions
• Deal tactfully with personnel, residents, family members, visitors, government agencies/personnel, and the public
• Capable of working with ill, disabled, elderly, and emotionally upset people within the facility
• Communicate in a manner that is sufficient for effective communication with supervisors, team members, residents, and families
• Must meet all applicable state and federal requirements for this position
• Food service and/or hospitality experience preferred
• This position does not have direct reports or supervisory requirements

Working conditions & physical demands

Physical requirements:

• Must be able to frequently lift/carry 30 lbs. and occasionally lift/carry 50 lbs. at times
• Must be able to frequently push/pull up to 30 lbs. and occasionally push/pull up to 50 lbs.
• Bending/twisting/stooping
• Reaching at or below the shoulder
• Frequently standing or walking

Cognitive requirements:

• Executes tasks independently
• Ability to express yourself clearly and effectively

Environmental requirements:

• May be exposed to heat from kitchen equipment and cold from kitchen freezer
• Tasks may involve potential and/or direct exposure to blood, body fluids, infectious diseases, air contaminants, and hazardous chemicals

Platinum Service®

Platinum Service® is characterized by a high level of responsiveness delivered in a flawless, timely and caring way. Employees commit to providing courteous, responsive, and quality service to our residents by following the principles of our Platinum Service® program.