Part-Time and Full-Time Valet Attendant JW Marriott

About the role

The Valet Parking Attendant provides exceptional service to customers, tenants, and guests in an attentive, friendly, and efficient manner. In this key role, you will be responsible for parking and retrieving vehicles in a prompt yet safe manner at the JW Marriott.

Responsibilities

• Comply with traffic regulations to operate vehicles in a safe manner
• Exhibit a professional and courteous demeanor with all customers, tenants, and guests
• Acknowledge, greet, and welcome customers, tenants, and guests using appropriate protocols
• Assist customers, tenants, and guests with loading and unloading belongings as needed
• Responsibly and safely park and retrieve guest vehicles
• Before taking any vehicle, assess and document vehicle damage
• Accurately record the location of all valeted vehicles
• Explain parking rates and retrieval procedures to customers, tenants, and guests upon arrival
• Immediately report any accidents to manager on duty
• Maintain a safe, clean, and neat work environment by following standards and procedures
• Complete small cleaning or maintenance tasks according to the company's maintenance checklists as requested by management
• Fill in for front line associates during their absences when needed
• Perform other duties as assigned

Requirements

• Minimum of 1 year experience in a customer-service related field
• High School Diploma or GED and 3 years of driving history
• Valid driver’s license with no restrictions or major infractions; must present most recent driving record
• Ability to perform basic math related to American currency, understand rates applicable to time passed, and interpret 24-hour/military time systems
• Ability to drive both manual (stick shift) and automatic vehicles
• Fluent in speaking, reading, and writing English
• Legal authorization to work in the United States
• Must pass background and drug screenings
• Must meet immunization or health screening requirements

Skills

• Professionalism with excellent communication and interpersonal skills
• Passion for customer service and attention to detail
• High credibility, trustworthiness, and integrity
• Accountability and commitment to excellence
• Positive, can-do attitude with a focus on growth and innovation
• Customer-focused and results-oriented
• Commitment to continuous learning and development
• Ability to establish strong working relationships in a team setting
• Ability to multitask and prioritize in a fast-paced environment with strong attention to detail
• Self-directed and able to work independently with minimal supervision

Physical Demands & Work Environment

• Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch, twist, and/or reach
• Push, pull, or lift up to 50 pounds
• Continuous repetitive motions
• Work under variable temperature conditions (extreme heat or cold)
• Work under variable noise levels
• Work outdoors and indoors
• Exposure to fumes, hazards, dust, mites, chemicals, and bio-hazards

Benefits

• Medical, dental, and vision coverage
• 401K match
• Life insurance
• Career development and advancement opportunities within the company’s expanding portfolio
• Annual professional development funds
• Free parking and EV charging
• Parental leave program
• Friendly, collaborative work environment