Hotel Valet Attendant - JW Marriott Indianapolis

Job Details

Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location. The hourly base pay range for this position is $8-$10 per hour plus $5-$10 per hour in tips.

Work Schedule

The work schedule for this position can include AM/PM shift times.

Benefits

• Accident insurance
• Critical illness insurance
• Hospital indemnity insurance
• Telemedicine benefits
• Eligible for the company's 401k retirement savings plan

Qualifications

• High school diploma or general education degree (GED)
• Valid driver’s license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable)

Essential Functions

• Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients.
• Acknowledges and greets guests within five feet with a professional and friendly demeanor.
• Uses guest last names during interactions.
• Uses salutation of the day and welcomes guests to the location.
• P Practices proper Towne Park phone etiquette.
• Posts up in designated areas when not completing tasks.
• Parks and retrieves vehicles while driving slowly and cautiously.
• Assists guests with bell services and luggage storage as needed.
• Opens all vehicle and hotel doors for guests.
• Assists guests with directions, taxis, reservations and other inquiries.
• Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area.
• Delivers messages, items and/or guest amenities as requested.
• Shuttles guests to appropriate places that are approved by the location.
• Explains parking rates and retrieval procedures to guests upon arrival.
• Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys.
• Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system.
• Consistently completes location on all key tags after parking vehicle.
• Calculates and collects revenue for vehicles when needed.

Qualifications

• Education: High school diploma or general education degree (GED)
• Licensure, Certification, Etc.: Must hold a valid driver’s license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable)