Part-Time Airline Passenger Service Agent

Essential Duties And Responsibilities

• Processing Customers tickets, checking baggage, monitoring carry-on baggage for size and quantity, and assigning seats
• Providing information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements
• Handling denied boarding situations, soliciting volunteers, accommodating Customers and providing hotel, meal, and taxi vouchers when appropriate
• Ensures FAA, Airline, and airport regulations are followed
• Enforces safety/security measures and protects sensitive zones
• Aids Customers with special needs, i.e., Customers who need assistance in boarding
• Bringing Wheelchair passengers from ticket counter to gates and gates to baggage service
• Ensures compliance with airline and airport regulations
• Completes other duties as assigned

Physical Demands

• Carry 70 pound suitcase from the floor to 18 inches and carry 70 pound suitcase in front of you with both hands for a distance of up to 25 feet
• Perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time
• Have physical dexterity sufficient to perform repetitive tasks and motions
• Have sufficient vision and ability to safely perform the essential functions of the position

Work Environment

• Works both indoors and outdoors
• Exposure to extreme weather conditions as well as dust and pollen
• Subject to a variety of mechanical, electrical, chemical, toxic waste and other safety hazards associated with or working around aircraft, vehicles, equipment, fuel etc.
• Subject to constant and extreme noise, strong odors, fumes and poor lighting due to working at night
• May be exposed to disease due to aircraft lavatory work

Must be able to work a flexible schedule including nights, weekends, and holidays. Hours will vary based upon flight schedules. Number of weekly hours may increase or decrease due to seasonal flight changes.

Must have a valid driver's license

Must pass a 10-year background check and pre-employment drug test

Weekends are MANDATORY

Able to multitask

Customer Service Agent

General Purpose Of Job: This position is responsible for providing total customer service to all people desiring to use customer or charter service by being attentive to their needs, politely handling their inquiries promptly, and completing the required transactions as noted below.

Starting Wage $16.50/hr