Passenger Service Agent - Part-Time

About the role

This role involves assisting passengers and their property during international and domestic travel. Duties include computerized check-in, seat assignment verification, document verification, boarding pass issuance, manifest matching, jetway/stair connection/disconnection, and announcements.

Responsibilities

• Computerized check-in of passengers for international and domestic travel.
• Designate seat assignments.
• Verify documentation for international and domestic flights.
• Ensure correct boarding passes are provided to each passenger for the assigned charter flight.
• Match manifest to on-board count.
• Connect and disconnect Jetway/stairs as necessary.
• Ancillary tasks include announcing arrivals and departures.

Requirements

• Must be at least 18 years of age.
• Must possess and maintain a valid Driver’s License and other FAA required identification/seals.
• Must be able to speak, read, and write in English.
• Must be available and flexible to work variable shifts including weekends and holidays.
• Comfortable working indoors and outdoors in all weather conditions.
• Able to continuously lift, push, and pull up to 70 lbs.

Qualifications

The ideal candidate should have a strong background in customer service and be able to work independently and as part of a team. Previous experience in a similar role is preferred but not mandatory.

Skills

• Strong communication skills.
• Attention to detail.
• Ability to work under pressure.
• Knowledge of aviation regulations and procedures.

Benefits

Menzies Aviation offers competitive compensation packages, comprehensive benefits, and opportunities for professional development. Our employees enjoy a supportive work environment, flexible schedules, and a commitment to continuous improvement.

Pay

Compensation details are confidential and will be discussed during the interview process.

Schedule

Shifts are variable and may include weekends and holidays. Specific schedule details will be discussed during the interview process.

Benefits

Menzies Aviation provides a range of benefits including health insurance, retirement plans, and paid time off. Employees also benefit from a supportive work culture and opportunities for professional growth.

Diversity

Menzies Aviation is committed to fostering an inclusive workplace where diversity is celebrated and valued. We strive to create an environment where all employees feel respected and supported.

Contact Information

Please contact the recruiter for any reasonable adjustments to the application process or further information about the role.