Part-time Administrative Support
About the role
This role is ideal for someone who enjoys keeping things organized behind the scenes, communicating with people warmly and professionally, and helping systems run efficiently. You will work closely with the practice owner and play an important role in supporting both our clients and clinical team.
Key Responsibilities
Administrative & Office Support
- Collaborative management of the owner’s calendar and scheduling
- Monitor and respond to emails and administrative requests
- Help track priorities, tasks, and follow-ups for the practice owner
- Run occasional errands for the office or team needs
- Help keep shared systems and documents organized
- Support the general administrative needs of the practice
Billing & Documentation Oversight
- Review billing systems to confirm insurance payments are received
- Ensure copays and balances are charged correctly in SimplePractice
- Identify missing payments or discrepancies and follow up as needed
- Maintain accurate and timely documentation in SimplePractice
Client Communication
- Answer the main office phone line and respond to client inquiries
- Help prospective clients connect with the appropriate therapist
- Provide a welcoming and supportive first point of contact
Team & Event Support (as needed)
- Assist with the coordination of team meetings, trainings, and retreats
- Help organize logistics such as supplies or lunches for team events
What We're Looking For
The ideal candidate is:
- Hightly organized and detail-oriented
- Proactive and dependable with strong follow-through
- Friendly and professional when communicating with clients & staff
- Comfortable managing multiple tasks and shifting priorities
- A natural problem solver who enjoys improving systems
Preferred Experience:
- Administrative experience (healthcare or mental health preferred)
- Familiarity with insurance billing or medical billing systems (highly preferred)
- Experience with scheduling tools and digital organization systems
Technology Used
- SimplePractice
- Google Workspace (Docs, Sheets, Calendar)
- Excel
Requirements
- Valid driver’s license and reliable transportation
- Ability to run occasional errands for the practice
- Live within approximately 30 minutes of Arvada and Lakewood
- Ability to pass a background check
Benefits
- Hybrid role (schedule flexibility)
- Paid every other week
- Built-in marketing support
- Financial convenience (covered credit card fees)
- Supportive community
- Professional development (two to three team training days per year)
- Work-life balance (relaxed work environment)
- Autonomy and collaboration (self-starting, willing to seek guidance)
- Openness and courage (open, vulnerable, and courageous)
- Great customer service skills along with a willingness to continually learn
Why This Role Matters
This role helps ensure that our therapists can focus on what they do best — supporting clients. By keeping operations organized and helping clients feel welcomed from their first interaction with the practice, you play a key role in the impact we make in our community.
Program Overview
The Counseling on a Budget Program at Tribe Mind Body Wellness offers affordable mental health services while providing supervised master’s-level interns with valuable clinical experience. Clients can select a session fee of $80, $70, or $60, and each intern also has up to 3 very low cost therapy spots for clients in need.
Application Requirements
- Complete the application
- Provide a background check
- Sign a Business Associate Agreement (BAA)
- Provide proof of liability insurance
- Spend at least 5 hours per month on marketing activities
Internship Commitment
- Commit to both a practicum and internship