Administrative Support I - Part-time

Job Summary

Our Team Taunton Comprehensive Treatment Center (CTC), part of Acadia Healthcare's Comprehensive Treatment Centers, is now hiring an Office Assistant. Located in Taunton, MA, we provide a continuum of care including Medication-Assisted Treatment (MAT), Office-Based Addiction Treatment (OBAT), Intensive Outpatient Programs (IOP), and mobile treatment units. Our holistic approach includes recovery coaching, community outreach, and partnerships to support long-term recovery.

Location & Hours

Part Time Hours: Monday through Friday, 6:30 AM - 10:30 AM

Benefits

• Semi-annual bonus program
• Medical, dental, and vision insurance
• Competitive 401(k) plan
• Paid vacation and sick time
• Early morning hours offering a great work/life balance
• Opportunity for growth

Responsibilities

• Perform general administrative tasks in accordance with office procedures
• May include answering telephones, billing, typing or word processing, office machine operation, and filing
• Sort, organize, and maintain office records
• Aid with new patient enrollments as necessary
• Aid with various insurance/billing reports as necessary
• Assist with patient drug testing procedures (if applicable)
• Perform other duties as assigned

Qualifications

• High school diploma or equivalent required
• Previous administrative experience in a healthcare setting
• Comfortable working in an opioid treatment program (OTP) / recovery environment
• Experience with billing processes, patient check-in, and appointment scheduling
• Proficient with computer systems, word processing, and basic data entry
• Familiarity with office equipment and general clerical duties (scanning, faxing, filing)
• Strong organizational skills, attention to detail, and ability to multitask
• Professional and courteous communication skills (in person, by phone, and in writing)
• Maintain confidentiality and comply with HIPAA and 42 CFR Part 2 regulations
• Dependable, team-oriented mindset with a focus on supporting clinical staff and patients

Compensation

Compensation for roles at Taunton CTC varies depending on a wide array of factors including but not limited to the specific location, role, skill set, and level of experience. Taunton CTC provides a reasonable hourly range of compensation for roles that may be hired in Massachusetts as set forth below.

About the Role

Transforming Lives With Community & Compassion With 14 outpatient opioid treatment programs (OTPs) across Massachusetts and Rhode Island, we're breaking down barriers to care and supporting long-term recovery. Our CTC clinics partner with nursing homes, justice systems, and community groups to provide holistic, patient-centered care. From wellness initiatives and holiday celebrations to yoga and animal therapy, we foster a supportive environment for healing and whole-person well-being.

Join Our Team!

Your Education, Skills, And Qualifications High school diploma or equivalent requiredPrevious administrative experience in a healthcare settingComfortable working in an opioid treatment program (OTP) / recovery environmentSkilled in answering phones, greeting patients, and providing front-desk supportExperience with billing processes, patient check-in, and appointment schedulingProficient with computer systems, word processing, and basic data entryFamiliarity with office equipment and general clerical duties (scanning, faxing, filing)Strong organizational skills, attention to detail, and ability to multitaskProfessional and courteous communication skills (in person, by phone, and in writing)Ability to maintain confidentiality and comply with HIPAA and 42 CFR Part 2 regulationsDependable, team-oriented mindset with a focus on supporting clinical staff and patients We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal, and local laws.