Part-time Administrative Support

This role is ideal for someone who enjoys keeping things organized behind the scenes, communicating with people warmly and professionally, and helping systems run efficiently. You will work closely with the practice owner and play an important role in supporting both our clients and clinical team.

Pay

$23-$26 per hour

Responsibilities

• Administrative & Office Support
  • Collaborative management of the owner’s calendar and scheduling
  • Monitor and respond to emails and administrative requests
  • Help track priorities, tasks, and follow-ups for the practice owner
  • Run occasional errands for the office or team needs
  • Track and order office supplies for both office locations
  • Help keep shared systems and documents organized
  • Support the general administrative needs of the practice
• Billing & Documentation Oversight
  • Review billing systems to confirm insurance payments are received
  • Ensure copays and balances are charged correctly in SimplePractice
  • Identify missing payments or discrepancies and follow up as needed
  • Monitor therapist documentation and ensure session notes are completed
• Client Communication
  • Answer the main office phone line and respond to client inquiries
  • Help prospective clients connect with the appropriate therapist
  • Provide a welcoming and supportive first point of contact
• Team & Event Support (as needed)
  • Assist with the coordination of team meetings, trainings, and retreats
  • Help organize logistics such as supplies or lunches for team events

Requirements

• Highly organized and detail-oriented
• Proactive and dependable with strong follow-through
• Friendly and professional when communicating with clients & staff
• Comfortable managing multiple tasks and shifting priorities
• A natural problem solver who enjoys improving systems
• Valid driver’s license and reliable transportation
• Ability to run occasional errands for the practice
• Must live within approximately 30 minutes of Arvada and Lakewood
• Must be able to pass a background check

Preferred Qualifications

• Administrative experience (healthcare or mental health preferred)
• Familiarity with insurance billing or medical billing systems (highly preferred)
• Experience with scheduling tools and digital organization systems

Skills

• SimplePractice
• Google Workspace (Docs, Sheets, Calendar)
• Calendly
• Excel

Schedule & Location

• Part-time to start, with potential for additional hours as the practice grows
• Hybrid role (schedule flexibility)
• Must be able to commute to Arvada and Lakewood offices when needed

Benefits

While this role focuses on administrative support, the following benefits are noted for the practice’s therapists and may reflect the supportive environment:

• Streamlined operations with a comprehensive medical record system
• Workspace flexibility with a choice between office or HIPAA-compliant teletherapy
• Bi-weekly pay for financial stability
• Marketing support to connect with clients
• Covered credit card fees
• Supportive team collaboration and inclusive workplace culture
• Two to three team training days per year for professional development
• Relaxed work environment with a focus on work-life balance

About the Role

This role helps ensure that our therapists can focus on what they do best — supporting clients. By keeping operations organized and helping clients feel welcomed from their first interaction with the practice, you play a key role in the impact we make in our community. If you are someone who enjoys organization, meaningful work, and helping things run smoothly behind the scenes, we would love to hear from you.

Offices are located at:

• 1075 S Yukon St Suite 220, Lakewood, CO 80226
• 12500 W 58th Ave Suite 213, Arvada, CO 80002