Parks & Trails Associate -Northeast Region

About the role

The DNR Division of Parks and Trails seeks multiple Parks and Trails Associates to work in various locations within the Northeast Region of Minnesota. The typical season dates are from April through October, with shifts varying depending on location.

Responsibilities

• Register campers, sell merchandise, provide information to the public, and clean buildings, fixtures, and bathroom facilities.
• Sell park vehicle permits, merchandise items and consumables, register campers, rent buildings, and collect fees.
• Act as a representative of the DNR, Division of Parks and Trails.
• Provide information to the public, give verbal directions and hand out information as requested.
• Communicate with park personnel and keep supervisors informed.
• Clean buildings, grounds, and facilities as directed.
• Organize reservations, assist in compiling weekly income reports, document visitor use, and provide miscellaneous clerical support.
• Perform security duties as a Night Security.

Requirements

• Ability to manage work tasks effectively and work independently with limited supervision.
• Teamwork skills sufficient to help colleagues complete tasks efficiently and safely.
• Problem solving skills sufficient to handle uncertain situations related to customer service.
• Experience or training in a work or educational setting in any of the following: Software such as Microsoft Office, including Word, Excel, PowerPoint, and Outlook; Retail sales and/or customer service; Database and records management; First Aid and CPR training or certification.

Qualifications

• Ability to operate point of sale systems and computers to accurately count and collect fees.
• Customer service skill sufficient to interpret and explain program information to customers, clients, and coworkers.
• Math skill sufficient to make change, apply simple formulas, calculate account balances and amounts owed.

Skills

• Ability to manage work tasks effectively and work independently with limited supervision.
• Teamwork skills sufficient to help colleagues complete tasks efficiently and safely.
• Problem solving skills sufficient to handle uncertain situations related to customer service.
• Ability to operate point of sale systems and computers to accurately count and collect fees.
• Customer service skill sufficient to interpret and explain program information to customers, clients, and coworkers.
• Math skill sufficient to make change, apply simple formulas, calculate account balances and amounts owed.

Benefits

• Paid vacation and sick leave
• 12 paid holidays each year
• Low-cost medical, dental, vision, and prescription drug plans
• Fertility care, including IVF
• Dental and orthodontic care for adults and children
• 6 weeks paid leave for parents of newborn or newly adopted children
• Pension plan that provides income when you retire (after working at least three years)
• Employer paid life insurance to provide support for your family in the event of death
• Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
• Tax-free expense accounts for health, dental, and dependent care