Parks & Trails Associate - Central Region

About the role

The DNR Division of Parks and Trails seeks multiple Parks and Trails Associates to support park and trail operations across the Central region of Minnesota. The typical season dates are from April through October, with shifts varying by location.

Responsibilities

• Register campers, sell merchandise, provide information to the public, and clean buildings, fixtures, and bathroom facilities.
• Sell park vehicle permits, merchandise items and consumables, register campers, rent buildings, and collect fees.
• Act as a representative of the DNR, Division of Parks and Trails.
• Provide information to the public, give verbal directions and hand out information as requested.
• Communicate with park personnel and keep supervisors informed.
• Clean buildings, grounds, and facilities as directed.
• Organize reservations, assist in compiling weekly income reports, document visitor use, and provide miscellaneous clerical support.
• Perform security duties, ensuring parks and trails are safe for visitors and property.

Requirements

• Ability to manage work tasks effectively and work independently with limited supervision.
• Teamwork skills sufficient to help colleagues complete tasks efficiently and safely.
• Problem-solving skills sufficient to handle uncertain situations related to customer service.
• Experience or training in software such as Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
• Experience or training in database and records management.
• First Aid and CPR training or certification.

Qualifications

• Ability to operate point of sale systems and computers to accurately count and collect fees.
• Customer service skills sufficient to interpret and explain program information to customers, clients, and coworkers.
• Math skills sufficient to make change, apply simple formulas, calculate account balances and amounts owed.

Skills

• Effective communication and interpersonal skills.
• Ability to work independently and prioritize tasks.
• Knowledge of state park and trail regulations and policies.

Benefits

• Paid vacation and sick leave.
• 12 paid holidays each year.
• Low-cost medical, dental, vision, and prescription drug plans.
• Fertility care, including IVF.
• Dental and orthodontic care for adults and children.
• 6 weeks paid leave for parents of newborn or newly adopted children.
• Pension plan that provides income when you retire (after working at least three years).
• Employer-paid life insurance to provide support for your family in the event of death.
• Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury.
• Tax-free expense accounts for health, dental, and dependent care.