Parking Valet Attendent
UnityPoint Health · Waterloo, IA · 3 wk ago
OTHRFull-time
Responsibilities
- Park and retrieve vehicles safely, ensuring they are locked and secure when unattended
- Assist patients and visitors in and out of vehicles, providing wheelchair transport as needed
- Maintain accurate organization and placement of valet keys for quick and secure access
- Inspect vehicles prior to valet service and document any pre-existing damage with patient/visitor acknowledgment
- Support patient and visitor transport to and from buildings, testing sites, and floors
- Respond to urgent situations such as Code Blue, Code Green, or falls when in the immediate area
- Deliver gift shop items or assist with minor errands within the facility as assigned
- Exhibit professionalism, confidentiality, and a service-oriented attitude in all interactions
- Maintain accurate cash balance and ensure all receipts are processed per Cashier’s Office protocols
- Collect parking fees, validate tickets accurately, and charge them to appropriate departments
- Monitor parking gate equipment; test and ensure ticket spitters, gate arms, and supplies (e.g., ink, tickets) are functioning properly
- Track daily activity, vehicle traffic, and ramp capacity to ensure smooth parking flow and traffic control
- Report equipment issues or unusual incidents promptly to appropriate personnel
Qualifications
- Education: High School diploma or equivalent
- Licensure/Certification: Valid driver’s license
- Experience: Good Driving Record
- Experience: 6 Months Customer service experience