Attendant Valet Parking

This position reports to the Director of Guest Services.

Schedule

The operations of Seaport are 24 hours a day, 7 days a week, inclusive of all holidays. Your schedule must be flexible to meet the needs of the business. Due to the cyclical nature of hospitality, flexibility is required to participate in “all hands” events and to support work-life balance.

Responsibilities

• Greet arriving and departing guests with courtesy and professionalism
• Follow all established valet procedures – open vehicle doors, provide valet tickets, identify the guest, document existing damage, maintain an accurate log of vehicles
• Safely operate, park, and retrieve guest vehicles in a timely manner
• Assist guests with luggage, directions, and other needs
• Adhere to safe and lawful driving practices, prioritizing guests, pedestrian, and vehicle safety
• Accurately and securely store guest keys and return them at the time of departure
• Consistently deliver a level of service that exceeds expectations
• Be knowledgeable about Seaport District shopping, dining, and general points of interest
• Represent the hotel with a positive attitude and professional attire
• Follow sustainability guidelines and practices related to Seaport’s sustainability programs
• Carry out any other duties within the broad spirit, scope, and purpose of this role
• Practice, manage, and promote the hotel’s Mission, Purpose, and Values
• Maintain regular attendance in compliance with hotel standards
• Adhere to hotel rules and regulations for safe and efficient operations
• Foster a culture of trust and respect
• Live Seaport Hotel’s Core Principles:
  • Seek to warmly greet everyone
  • Engage in active communication
  • Anticipate guest needs
  • Promote creativity and connections
  • Openly inquire about guest satisfaction
  • Respond with passion and commitment
  • Thank each guest and each other

Requirements

• Valid Driver’s License and clean driving record
• Ability to operate a wide variety of vehicles (standard transmission, electric, luxury/high-end/performance/specialty)
• Ability to stand and walk for extended periods of time, including intermittent jogging/running

Qualifications

• Previous valet experience preferred, preferably in an upscale or luxury property
• High School diploma, general education degree, or international equivalent preferred
• Fluency in English is strongly preferred; ability to understand and compose instructions, memos, and short correspondence

Physical Requirements

• Upper body strength to lift up to 50 lbs repeatedly throughout the shift
• Finger, hand, and upper body dexterity to push, pull, and move levers, equipment, and furniture
• Ability to work with arms raised above head for extended periods
• Regularly carrying, lifting, or pulling items weighing up to 50 lbs