Parking Supervisor | Part-Time | Ryan Field at Northwestern University

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

About the role

Reporting to the Parking Director, the Parking Supervisor will manage day-to-day event parking and transportation at the venue and oversee Parking Ambassadors at the new Ryan Field.

Responsibilities

• Maintain core values while working on property.
• Inspect parking lots several times throughout the day.
• Ensure safe and efficient traffic patterns for all guests.
• Assist director with event day operations of parking lots and traffic flow.
• Ensure event day checklists are followed & completed for the entirety of the event.
• Ensure the campus is set up and lots are ready for the event.
• Report traffic incidents in lots to the manager.
• Perform traffic material/supply inventory along with our parking operations.
• Perform inventory management.
• Assist director by gathering information to respond to guest inquires and investigate complaints/concerns.
• Assist with the continuous evaluation and adjustment of the pedestrian and vehicle wayfinding signage program.

Requirements

• High school education or equivalent.
• 2-3 years of previous experience with event parking operations.
• Previous supervisory experience preferred.
• Core customer communication skills.
• Ability to work effectively as a team player.
• Must have flexibility to work shifts on weekdays, weekday evenings, weekends, early mornings, and late nights and outdoors in all weather conditions.
• Experience working in the customer service industry is a plus.
• Must be able to legally operate vehicles.

Benefits

• 401(k) savings plan and 401(k) matching

Pay

$21.00 per hour