Parking Supervisor | Part-Time | Iowa State University - Parking

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of world-class venues and a client roster of iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents.

About the role

Reporting to the Parking Events Manager, the Parking Supervisor will manage day-to-day event parking and transportation at the venue, Iowa State University.

Responsibilities

• Maintain core values while working on property.
• Inspect parking lots several times throughout the day.
• Ensure safe and efficient traffic patterns for all guests.
• Assist manager with event day operations of parking lots and traffic flow.
• Assist Manager with traffic management program and creating Traffic Command Center in SOC, monitoring real-time parking data.
• Assist manager with enforcement of employee parking program.
• Ensure event day checklists are followed and completed for the entirety of the event.
• Ensure the campus is set up and lots are ready for the event.
• Report traffic incidents in lots to the manager.
• Perform traffic material/supply inventory along with parking operations.
• Perform inventory management.
• Assist the manager by gathering information to respond to guest inquiries and investigate complaints/concerns.
• Assist with the continuous evaluation and adjustment of the pedestrian and vehicle wayfinding signage program.

Requirements

• High school education or equivalent.
• 2-3 years of previous experience in event operations or parking operations.
• Previous supervisory experience is preferred.
• Strong customer service and communication skills.
• Ability to work effectively as a team player.
• Flexibility to work shifts on weekdays, weekday evenings, weekends, early mornings, and late nights and outdoors in all weather conditions.
• Experience working in the customer service industry is a plus.
• Must be able to legally operate vehicles.

Benefits

• 401(k) savings plan and 401(k) matching

Pay

Hourly rate of $17.00