Parking Events Manager | Full-Time | Iowa State University - Parking

Responsibilities

• Manages all parking activities, including office support activities, record keeping, budgeting, applications, violation notices, and related activities.
• Handles complaints and related problems with the public, staff, or traffic police involving parking issues and any other related areas.
• Oversees parking plans and coordinates with third-party vendors for special events occurring, including variable message board placement and messages to direct traffic.
• Maintains and operates all assets by monitoring performance of vendors and ensuring proper maintenance.
• Develops and implements event-specific parking and traffic management plans to ensure the safe and efficient movement of vehicles and pedestrians before, during, and after events.
• Collaborates with venue management, public safety personnel, law enforcement, and third-party vendors to ensure seamless event execution.
• Schedules and evaluates parking staff, ensuring appropriate staffing levels and adherence to departmental policies and customer service standards.
• Makes real-time operational adjustments to traffic flow, staffing, and parking assignments to maximize efficiency and guest satisfaction during events.
• Performs related work as assigned.

Qualifications

• High school education or equivalent required.
• 3-5 years of experience in parking/transportation management; event management preferred.
• Knowledge of Microsoft Office Suite.
• Able to work a flexible schedule, including long hours, nights, weekends, and holidays.
• Comfortable working with the public and having strong interpersonal and communication skills.
• Basic arithmetic skills.
• Ability to work effectively as a team player.
• Flexible to work all shifts, including overnight and weekends.
• Driver’s license may be required depending on the business needs of the parking location.

Pay

This role pays an annual salary of $50,000 and is bonus eligible.

Benefits

• Health, Dental and Vision Insurance
• 401(k) Savings Plan
• 401(k) matching
• Paid Time Off (vacation days, sick days, and 11 holidays)