Parking Enforcement Officer I

Department: Parking Services • Location: Parking Office • Full-Time Regular • Non-Exempt • Salary range: $40,415 – $60,624/year (paid biweekly) • Anticipated hiring range: $46,000 – $52,000/year

About the role

The City of Fort Collins is seeking a Parking Enforcement Officer I to join our Parking Services department. This role ensures compliance with parking regulations by patrolling assigned areas, issuing citations for violations, educating the public about parking codes, and collaborating with local law enforcement or City officials on enforcement issues. The ideal candidate will have related experience and/or training, with strong communication and de-escalation skills.

Responsibilities

• Patrols assigned areas to monitor compliance and issue tickets to violators.
• Maintains records of daily enforcement activities.
• Educates and informs the public of parking issues and ordinances.
• Responds to public inquiries and complaints regarding parking services, policies, and procedures; resolves conflicts with parking violators.
• Installs vehicle immobilization devices.
• May participate in parking studies and other special parking projects.
• Collects money deposited in meters, parking structures, and ticket boxes.
• Attends court to defend parking citations.
• Trains new parking officers.
• May work in parking structures or at the Parking Services front counter as needed.
• Provides emergency first response services to the public.
• Creates and maintains enforcement manuals, employee information, and maps.

Requirements

• High School Diploma or GED.
• One to three months of related experience and/or training.
• Valid driver’s license.
• Strong customer service, interpersonal, and conflict resolution skills.
• Ability to interpret and apply parking codes, ordinances, and regulations.
• Ability to use citation, word processing, spreadsheet, and database software.
• Ability to use vehicle immobilization devices.
• Ability to work independently and operate hand-held computers.
• Basic computer skills.

Benefits

• Medical, dental, and vision coverage (for self, spouse, domestic partner, children) – eligible on the 1st of the month following date of hire.
• Paid vacation, paid holidays, sick leave, and an additional one-time bank of 40 PTO hours for new full-time hires.
• Retirement plan with company contributions after a 6-month probation period and immediate vesting.
• Flexible spending accounts for medical and dependent care expenses.
• Employee Assistance Program: counseling, legal, and financial assistance.
• Life insurance, short-term and long-term disability.
• Wellness program and access to workout facilities.
• Onsite employee/family health clinic.
• Learning and development opportunities at all levels with career mobility.
• Collaborative work environment.

Post-Offer Requirements

• Background check (considered in relation to the responsibilities and requirements of the position).
• Motor vehicle report.
• Post-Offer Employment Testing (P.O.E.T).