Parking Enforcement Officer

Duties / Responsibilities

• Comply with oral and written rules, regulations, guidelines and procedures of the UAH Parking Services Department and the University of Alabama in Huntsville.
• Interprets and explains Parking Regulations to the public and ensures consistent management.
• Patrols parking lots, garages, and streets, on foot or in a vehicle, enforcing the UAH Parking Rules and Regulations.
• Issues citations for parking violations.
• Operating knowledge of body camera, two-way radio, portable tablet, and printer.
• Provides parking management in designated campus areas and inspects for matching decals and hang tags in these designated areas.
• Regular communication with Parking Services concerning daily logs, paperwork or supporting information regarding citations.
• Responds promptly and professionally to parking-related requests for assistance and maintenance.
• Engages with drivers to provide information and guidance.
• Utilizes positive and professional communication techniques when interacting with the public.
• Articulate directional information to visitors, campus community, and general public.
• Upholds Parking Services Calendar of Events Parking Schedule.
• Collaboration with the Parking Services Office during peak operating times.
• Provide customer service, administrative and clerical support when needed.

Minimum Requirements

• A high school diploma or equivalent.
• Ability to walk great distances in sometimes extreme weather and climate conditions.
• Must have and maintain a clean driving record.
• Ability to pass a drug screen.
• Ability to pass a fingerprint background check and investigation.
• Ability to pass a medical physical exam.
• Ability to de-escalate conflict.
• Ability to provide quality customer service.
• Experience with data entry, Microsoft Office, Word, Spreadsheet, and Excel.

Desired Qualifications

• Previous experience in parking enforcement.
• Previous experience in a university or higher education setting.