Parking Enforcement Officer

About the role

Parking Enforcement Officers perform a wide range of duties to ensure parking regulations across the Virginia Tech campus are abided by and encouraged among faculty, staff, students, and visitors. Reporting to the Parking Enforcement Supervisor, the incumbent will perform routine patrolling of University parking lots to ensure parking rules and regulations are being observed. They will operate a university vehicle to patrol and ensure vehicles are parked in compliance with campus parking rules and regulations. While going through campus, the Enforcement Officer will use a handheld computer and printer to issue parking citations daily.

Responsibilities

• Monitor parking signs on campus and report any problems to the supervisor.
• Weekly meter collection and meter maintenance as needed.
• Tag, collect, store, and retrieve bikes on campus as needed.
• Aid motorists on the university campus by performing jump starts and lockouts and completing the required paperwork for these tasks.
• Assist with snow removal during inclement weather on campus, which can lead to additional hours outside the normal work schedule, even when the university is closed.

Requirements

• Previous customer service experience that includes the ability to work with diverse and difficult customers.
• Basic computer skills.
• Ability to use a handheld device and printer on a daily basis without constant supervision.
• Current valid driver's license.
• Ability to safely operate a three-wheeled motorized vehicle and/or a bicycle.
• Ability to move and handle up to 50 lbs. or more.
• Ability to stand and walk for long periods of time.
• Ability to work in a variety of weather conditions as needed and report to work during inclement weather conditions.

Qualifications

• Previous security, parking enforcement, or related experience.
• Knowledge of university parking rules and regulations.
• Familiarity with Virginia Tech campus.
• Data entry experience.
• Experienced use of two-way radio.
• Previous experience working in a higher education environment.