GROCERY/COURTESY CLERK

Responsibilities

• Establish and maintain a safe and clean environment.
• Deliver excellent customer service.
• Handle stressful situations effectively.
• Communicate clearly and provide helpful responses to customer inquiries.
• Assist customers with product retrieval, bagging, and checkout.
• Follow best practices for bagging items and ensure contents are not damaged.
• Control shrink by conducting bottom of basket inspections and cart transfers.
• Retrieve and return carts to designated areas.
• Locate and conduct price checks for cashiers.
• Display a positive, friendly attitude.
• Identify and report unsafe conditions and illegal activities.
• Collaborate with Front-end associates to promote teamwork.
• Comply with all local, state, and federal laws and company guidelines.

Qualifications

• Must be 16 or older.
• Minimum physical demands of the position.
• Ability to handle stressful situations.
• Knowledge of basic math: counting, addition, and subtraction.
• Ability to promote trust and respect among associates.
• Knowledge of store layout and ability to locate products.
• Ability to follow company shrink initiatives.
• Ability to retrieve and return carts.
• Ability to observe and execute a safety sweeps program.
• Ability to report safety risks and illegal activities.
• Ability to adhere to merchandising, customer service, cash control, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules.