Parking Assistant - Carilion Roanoke Memorial Hospital

What You'll Help With

The Parking Assistant provides safety, assistance and information to patients, guests and staff entering or exiting the facility including valet parking services and traffic control. The Parking Assistant manages flow of traffic at each major point of entry with the Carilion Clinic campus to ensure smooth and efficient patient flow.

• Directs patient transport vans, delivery vehicles, hotel shuttles, funeral homes and cab companies to designated parking areas.
• Greets, directs and offers assistance to patients and guests as they enter and exit parking areas.
• Cross-trains in all parking areas.
• Notifies nurses when a patient arrives.
• Operates shuttle service for patients, guests and staff to and from various Carilion facilities.
• Parks and retrieves vehicles for patients, guests with special needs, and special guests (executives, celebrities, etc.).
• Drives vehicles to overflow lot as needed.
• Issues valet tickets and documents vehicle information, patient information, claim numbers and key storage.
• Tracks and reports daily ticket count for Guest Services.
• Patrols campus and contacts Police for urgent situations regarding safety, locked cars, flat tires, dead batteries, lost vehicles, fire drills and code red alerts, as well as de-escalating situations occurring in parking areas with hostile guests.
• Directs and positions vehicles accordingly to avoid disruption of traffic flow at entrance.

What We Require

• Education: High School Graduate or GED required.
• Experience: Two years related experience in customer service or parking.
• Licensure, certification, and/or registration: Valid Virginia Operators License and adherence to the Qualified Drivers Guidelines and Eligibility Standards.
• Minimum Qualifications: Strong communications skills, hospitable, calm, tactful, diplomatic, and professional in all situations.

Other Information

Referral Bonus Program Eligibility: N/A
Compensation Range: $15.00 - $21.07
Employee pay is based on a variety of factors, including qualifications, credentials, education, and prior work experience. The compensation range does not include benefits or pension plan. For more information, contact the HR Service Center at 1-800-599-2537.