Patient Assisted Parking Attendant

Essential Duties & Responsibilities

• Greet Veterans and visitors in a friendly and professional manner.
• Receive vehicle keys and issue parking claim tickets.
• Safely drive, park, and retrieve customer vehicles.
• Maintain accurate key control and vehicle location records.
• Return vehicles promptly while maintaining a maximum 10-minute customer wait time.
• Auxiliary duties include assisting with basic mobility needs, directing visitors, employees, volunteers, and vendors, and monitoring the parking operation.
• Maintain a clean and organized valet station and entrance area.
• Communicate effectively with coworkers and VA Police using radios or other communication devices.
• Report accidents, vehicle damage, safety hazards, or incidents immediately.
• Secure all vehicle keys using approved key control procedures.
• Turn over remaining vehicle keys to VA Police after operating hours when required.
• Follow all VA safety, security, and customer service policies.

Minimum Qualifications

• Valid U.S. Driver's License with a clean driving record.
• Minimum 18 years of age.
• Ability to safely operate automatic and manual transmission vehicles.
• Ability to read, write, and communicate effectively in English.
• Excellent customer service and interpersonal skills.
• Professional appearance and positive attitude.
• Ability to work outdoors in various weather conditions.
• Ability to walk and stand for extended periods.
• Ability to pass a pre-employment drug screening.
• Ability to successfully complete the required VA background investigation (Low Risk NACI).