Parent/Baby Program Supervisor

To help children and empower families by providing safety, advocacy, and support.

About the Role

The Parent/Baby Program Supervisor is responsible for supervising Youth Development Specialists (YDS) and overseeing the implementation and ongoing daily activities in the Parent/Baby residential program. This position will develop and cultivate a robust community partnership function where parenting youth have opportunities for frequent engagement with external programs to ensure ongoing support in their parenting journey once they discharge from the program. Program Supervisors support staff in keeping youth (and their children) physically and emotionally safe while providing exceptional service according to established plans and regulatory standards. Program Supervisors ensure the Youth Development Specialists are engaging in activities and furthering the impact of treatment goals, specifically ensuring youth and their children experience opportunities for community engagement.

This role requires the ability to develop therapeutic relationships with youth, engage and support staff, and partner with internal and external colleagues. This position also requires the ability to be flexible in scheduling and provide on-call crisis support.

Responsibilities

• Direct supervision of YDS including regular performance management, individual supervision, and coaching in accordance with established Agency policies and practice.
• Ensure all documentation and paperwork is accurately completed.
• Support onboarding and training of youth development specialists.
• Coach and model Sanctuary with daily tasks, program development, and staff/youth engagement.
• Ensure medications are accurately distributed in accordance with DABSJ policies and procedures.
• Ability to be available for on-call duties.
• Model and coach de-escalation and coping skills for Youth Development Specialists.
• Ensure restrictive interventions are done according to agency and state policies, practices, and procedures.
• Attend all required meetings.
• Facilitate a therapeutic environment that focuses on the youth’s treatment plan using a trauma-responsive approach.
• Provide program leadership for staff.
• Facilitate a culture of exceptional client care which meets or exceeds contract, licensing, and accreditation standards.
• Provide coaching and leadership for development specialists including strategies that build capacity to respond effectively to the needs of the youth.
• Participate in interviewing youth development specialist candidates.
• Develop and maintain a working knowledge and understanding of all relevant contract, accreditation, and regulatory standards and ensure the work of development specialists meets those standards.
• Cultivate community partnerships with other youth serving organizations, with specific emphasis on programs tailored to parenting youth.
• Develop and maintain effective working relationships with colleagues.
• Perform other Agency responsibilities as set forth in Agency personnel policies as amended.

Requirements

• Bachelor’s degree in relevant Human Services field.
• 2 years of experience providing direct care in a Child Caring Institution.
• Demonstrated skills in program development, preferably in a human service organization.
• Experience in cultivating community partnerships and cross-organization collaborative projects.
• Demonstrated understanding of the strengths, needs, challenges, and resilience of children, youth, and families.
• Demonstrated experience or ability to work with school, court, behavioral health, and child welfare partners.
• Demonstrated ability to work successfully in a rapidly changing, fast-paced, high-intensity environment.
• Ability to work a flexible schedule according to the needs of the program.
• Proficiency with Microsoft Office and basic competence in computer use and electronic case management and clinical record systems.
• Valid driver’s license, good driving record, and adequate insurance with a reliable vehicle available.
• Demonstrated cultural awareness to the diversity of clients' socioeconomic and cultural experiences with the ability to establish meaningful relationships with people from various cultures.
• Satisfactorily meet background screening standards.
• Positive acceptance of supervision to learn and be trained in job-related functions.
• Become familiar with and follow the code of ethics and agree to abide by the related Agency standards.
• Commitment to the Agency’s mission, philosophy, and values.

Skills

• Communication: Ability to effectively receive and express ideas, both written and verbal; using clear and concise vocabulary and active listening skills. Ability to communicate with small and large groups.
• Planning and Organizing: Ability to set priorities and allocate resources properly in order to effectively achieve work responsibilities and objectives.
• Teamwork: Effectively interacts with people by being able to share and receive information that supports team goals.
• Leadership: Ability to motivate and guide others to ensure performance in accordance with clear expectations and goals; providing timely guidance and feedback.
• Integrity: Ability to adhere to organization policies and procedures, acting in a fair and just manner while maintaining confidentiality.

Physical Requirements

• Work in a stationary position: 5+ hours
• Move about work area: 5+ hours
• Use hands/fingers to handle or feel: 5+ hours
• Reach with hands and arms: 5+ hours
• Ascend/Descend (stairs/ladder/etc.): 2 to 5 hours
• Bend, stoop, kneel, crouch, or crawl: less than 2 hours
• Communicate with various parties: 5+ hours
• Move containers up to 40 pounds: less than 2 hours
• Visual acuity: 5+ hours
• Read and understand written word: 5+ hours
• Drive/Travel: less than 2 hours
• Operate computer and general office machines: 5+ hours
• Operate machines or material handling equipment: less than 2 hours

Environmental Conditions

• Office Environment: 5+ hours (No exposure to extreme heat, cold, noise, chemicals, or hazardous equipment)
• Manufacturing Environment: less than 2 hours (Exposure to dust, oil, various chemicals, solvents, or fumes)
• Medical Environment: 2 to 5 hours (Exposure to body fluids, radiation, medical equipment, solvents, or chemicals)
• Noise: less than 2 hours (Exposure to constant or intermittent extreme sounds)
• Temperature: less than 2 hours (Exposure to extreme heat or cold either indoors or outside)

Pay

$54,000 - $59,000 annually

Schedule

Full-time, salaried, exempt position. Ability to work a flexible schedule according to the needs of the program, including on-call crisis support.