Paralegal Supervisor

About the Firm

At our firm, we prioritize creating growth opportunities for our people—continual learning, personal and professional development, and career advancement. We foster a culture of positivity and strong work ethic, seeking candidates who embody these values to help uphold and enhance our ideals. Success is achieved through a motivated and unified team, working together to exceed client expectations.

Robertson, Anschutz, Schneid, Crane & Partners, PLLC (RASCP) is a national law firm specializing in creditors’ rights and real estate law. We offer employees the opportunity to work on high-impact legal matters in a fast-paced, collaborative environment with strong growth potential. RASCP fosters a performance-driven culture where employees are empowered to take ownership of their work, contribute to meaningful client outcomes, and continuously develop their skills. With a team of over 1,100 professionals across 20 states, RASCP delivers innovative, efficient, and results-driven legal solutions in foreclosure, bankruptcy, litigation, compliance, and real estate matters. We combine the resources of a large organization with a client-focused, boutique-style approach, providing tailored solutions while maintaining strong attorney-client relationships.

Responsibilities

• Oversee a particular portfolio, employees' performance, provide guidance, support, and identify development needs.
• Manage the relationship between staff and the organization to ensure mutual success.
• Train new team members or when processes/conditions change.
• Support employee career development through coaching, feedback, and performance corrections.
• Mitigate performance issues, including disciplinary actions, while keeping management informed.
• Document, review, and analyze daily, monthly, and quarterly volume to ensure staffing needs and allocations are sufficient.
• Coordinate with management for client questionnaires and audits in a timely manner; maintain audit checklists.
• Assist manager with reviewing client scorecards.
• Ensure staff complete tasks on time and respond to client communications per directives/SLAs.
• Review and escalate aged files.
• Work with the HR department on compliance issues.

Requirements

• Prior experience handling non-judicial foreclosures, real estate closings, or other transactional legal matters is preferred; however, candidates with a strong management background, transferable skills, and a willingness to learn are encouraged to apply.
• Eagerness to serve clients' needs, both externally and internally.
• Creative problem-solving skills and the ability to take initiative when issues arise, using good judgment or seeking direction as needed.
• Strong verbal and written communication skills, including electronic correspondence.
• Demonstrated ability to analyze corrective action opportunities and present recommendations.
• Conscientiousness regarding work completion, deadlines, time management, and attendance.
• Ability to work independently and collaboratively as part of a team.
• Superior organizational and time management skills, attention to detail, and efficiency.
• Ability to multitask is essential.

Qualifications

Associate or bachelor’s degree preferred.