Paralegal — Contracts & Litigation

About the Role

The Contract and Litigation Paralegal provides substantive legal and administrative support across multiple functions, including contract lifecycle management and litigation support. This role works closely with in-house counsel to draft, review, and track contracts, while also assisting with case management, discovery, and preparation for active or pending litigation. The ideal candidate is detail-oriented, comfortable managing competing deadlines across both transactional and litigation workstreams, and able to work independently with sound judgment on matters of moderate complexity.

About Claim Assist Solutions

Claim Assist Solutions provides exceptional service to the insurance industry and operates a family of brands that deliver people, process, and technology to leading insurance carriers in the personal lines of auto and property, flood, and complex and commercial claims. With over 20 years of distinguished excellence, we build on our trusted reputation as a leading provider of outsourced claim services by offering a full suite of end-to-end solutions that address all aspects of the insurance resolution process.

Responsibilities

Contracts

• Maintain and organize the contract repository, tracking key dates, renewal terms, and obligations.
• Conduct due diligence reviews and flag risk provisions, non-standard terms, or compliance concerns for attorney review.
• Support development and maintenance of contract templates.

Litigation

• Provide full-cycle litigation support, including intake and deadline calendaring.
• Manage discovery processes: document collection, review, privilege logs, and production using e-discovery platforms.
• Draft and format pleadings, motions, discovery requests/responses, and correspondence under attorney supervision.
• Coordinate with outside counsel on case logistics and filings.
• Conduct legal and factual research, and review case files as needed.
• Ensure timely e-filing and compliance with local court rules and procedures.

Cross-Functional & General Duties

• Prioritize and manage a mixed caseload of contract and litigation matters simultaneously, escalating conflicts or bottlenecks proactively.
• Maintain strict confidentiality of sensitive legal, business, and client information.
• Support special projects, audits, and process improvement initiatives within the Legal Department.
• Assist with budget tracking and invoice review for outside counsel engagements.

Qualifications

• Paralegal Certificate from an ABA-approved program preferred.
• Minimum 4–6 years of paralegal experience, with demonstrated experience in both contracts/transactional work and litigation support.
• Working knowledge of civil procedures and e-discovery tools (e.g., DocuSign).
• Strong proficiency in Microsoft Office (Word, Excel, Outlook) and Adobe Acrobat; comfortable learning new legal technology platforms.
• Excellent written and verbal communication skills, with strong attention to detail and accuracy.
• Demonstrated ability to manage multiple priorities and deadlines in a fast-paced legal environment.
• Notary Public certification a plus.