PACE Outreach & Marketing Specialist(Riverside)

Responsibilities

• Conducts targeted outreach and training to community-based organizations
• Discovers and participates in community events and fairs to build relationships and partnerships with other community organizations, such as food pantries, churches, and others
• Works collaboratively with the Outreach and Enrollment supervisor to develop outreach strategies and to foster relationships within the community
• Maintains reports to assess and analyze outreach activities to maximize enrollments
• Develops rapport and maintains relationships with other departments to bring awareness regarding other services available within the community
• Provides exceptional customer service to potential participants for our PACE programs and services
• Prepares written reports and maintain accurate records, including outreach logs
• Provides program tours, intakes, education, and enrollment assistance to determine participant needs and enrollment eligibility, including in their participants homes, as needed

Qualifications

• High school/GED required; bachelor’s degree in marketing, communications, public relations or related field preferred
• Valid CA DHCS PACE and Medi-Cal Marketing certification or must obtain within 60 days of hire
• Appropriate sales and marketing techniques to outreach to diverse social and ethnic groups and to communicate effectively with them and the ability generate referrals
• Two years of customer service experience required; strong sales experience highly preferred
• Experience working in healthcare and marketing to underserved populations preferred
• Valid CA driver’s license and proof of auto insurance required
• Current Basic Life Support (BLS) certification required upon hire and must be maintained as a condition of employment
• Bilingual(Spanish) highly preferred

Additional Qualifications

• Excellent verbal and written communication skills, including superior composition, typing and proofreading skills
• Knowledgeable about and experience with Neighborhood Healthcare and PACE programs and services
• Knowledgeable about and experience with sales and marketing techniques to outreach to diverse social and ethnic groups and to communicate effectively with them and the ability generate referrals
• Knowledgeable about and experience with systems and procedures to efficiently track and trend all sales activity
• Knowledgeable about and experience with create contacts and generate a referral source
• Knowledgeable about and experience with Principles and practices of health care service delivery, managed care, health care systems
• Excellent planning, presenting, and organizational ability
• Cultivate and build positive relationships with internal departments and external stakeholders
• Apply strategic and analytical thinking
• Work as part of a team as well as independently
• Work flexible schedules, including weekends
• Work with highly confidential information in a professional and ethical manner

Physical Requirements

• Ability to lift/carry 15 lbs/weight
• Ability to stand for long periods of time

Benefits

• Partially company paid Medical, Dental, and Vision Plans
• Two plus weeks of vacation
• Nine Holidays including two Floating Holidays of your choosing
• Sick/Personal time
• Volunteer Time Off (VTO)
• 403b Retirement plan (similar to a 401k)
• Optional Health and Wellness events
• and much more!

Pay Range

Pay range: $29.71 - $41.59 per hour, depending on experience.

Compensation Disclosure

The posted salary range reflects the designated pay grade for this position. While this range represents the broader classification of the role, actual compensation will be based on several factors, including but not limited to: the candidate’s overall knowledge, skills, and experience, market data and industry benchmarks, internal equity within the organization, Budgetary considerations and organizational needs. As a result, placement within the range is not guaranteed, and the full pay grade range may not be utilized.