Paas Delivery Lead – Project Manager

Position Title: Paas Delivery Lead – Project Manager Location: Remote (In the U.S) Other Considerations: U.S. Citizen or Permanent Resident (Required) Position Summary We are seeking a PaaS Delivery Lead to join our team supporting the Contracts Product Lifecycle team. This role provides strategic and operational leadership across the PaaS Delivery workstream in direct support of the Department of Veterans Affairs mission to serve Veterans. The PaaS Delivery Lead oversees the people, processes, customer relationships, and delivery coordination required to move PaaS product requests successfully through the DTC product lifecycle. The role operates at the center of PaaS intake, prioritization, execution, security coordination, and reporting. It serves as a key connection point among VA customers, DTC leadership, project managers, platform teams, cybersecurity, platform vendors, System Integrators (SIs), Business Owners, and Executive Leadership to remove impediments, manage risk, strengthen governance, and maintain delivery momentum. Responsibilities PaaS Delivery Leadership Lead and coordinate the PaaS Delivery workstream and the project managers supporting PaaS deliveryProvide oversight across concurrent PaaS delivery activities and maintain a platform-agnostic perspective across the portfolioProvide direction to PaaS Delivery resources, balance workload and priorities, and maintain awareness of team capacity, performance, morale, and delivery healthSet and maintain consistent delivery, quality, documentation, communication, and escalation practices across the workstreamExecute against Federal and Executive-level goals and OKRs and support data calls, executive briefings, and leadership reporting Product Request & Lifecycle Management Oversee PaaS product requests across the delivery lifecycle, ensuring information is accurate and current in the designated system of record, including required fields, notes, attachments, links, tasks, and related recordsCoordinate schedules, milestones, dependencies, risks, blockers, stakeholder communications, and delivery documentation, including risk registersUnderstand and communicate the VA PaaS lifecycle and associated processes to internal and external stakeholdersSupport data integrity, change management, and continuous process improvement across SOPs, job aids, lifecycle artifacts, intake, cybersecurity coordination, and delivery operationsRemove programmatic impediments and coordinate resolution of issues that could delay delivery Customer & Stakeholder Management Establish and maintain effective relationships with VA customers, DTC leadership, delivery teams, and other Product Lifecycle stakeholdersMaintain regular, omni-directional communication regarding delivery status, schedules, milestones, risks, dependencies, blockers, and required actionsWork with stakeholders to understand business requirements and coordinate the appropriate product and delivery pathFacilitate regular check-ins with team members and serve as a primary point of contact for delivery team supportIdentify, document, manage, and escalate Federal and business customer risks, issues, and concerns with clear impact assessments and recommended mitigation strategies Platform Vendor & System Integrator Coordination Serve as a key coordination point among platform vendors, VA stakeholders, and System Integrators (SIs) responsible for configuring and implementing applications on DTC-governed platformsEstablish and maintain strong working relationships with platform vendors supporting DTC’s PaaS ecosystem, coordinating platform-level questions, dependencies, risks, and delivery concernsEngage with SIs weekly to review active implementations, delivery status, upcoming milestones, dependencies, risks, blockers, and issues affecting applications being configured on DTC platformsWork with SIs throughout the application delivery lifecycle to align implementation activities with applicable DTC platform governance, delivery processes, technical requirements, and security expectationsCoordinate across SIs, platform teams, cybersecurity, Product Lifecycle, Business Owners, and other stakeholders to identify dependencies and drive resolution of cross-team delivery issues Ensure SIs understand DTC processes, requirements, and actions necessary to move applications successfully through the PaaS product lifecycleEscalate systemic or cross-platform issues and facilitate alignment among the appropriate technical, delivery, vendor, and customer stakeholdersSupport delivery across Salesforce, Microsoft, Pega, Appian, and MuleSoft as part of the PaaS portfolio Security & Deployment Coordination Coordinate with delivery, cybersecurity, VA, vendor, and SI stakeholders to support required security approvals and deployment readinessEnsure applicable deployment requirements are addressed, including authentication and access requirementsMaintain working knowledge of federal security authorization processes applicable to technology delivery, including ATO and FedRAMP considerations Qualifications Bachelor’s degree or progress towards completion preferred Ability to obtain and maintain a Public Trust clearance8+ years of industry experience in PaaS delivery, program management, product lifecycle management, or related discipline 5+ years operating in complex, cross-functional environments; federal or VA experience strongly preferred Demonstrated experience leading delivery teams and coordinating across intake, cybersecurity, and engineering stakeholders Demonstrated project and program management experience, including schedules, timelines, dashboards, risks, and stakeholder communicationsCustomer-facing federal government project-management experience; technical project-management experience preferredWorking knowledge of the software development lifecycleDeep understanding of PaaS delivery lifecycle and governance modelsStrong risk management and root cause analysis capabilitiesExperience overseeing structured product request tracking systems (e.g., Salesforce or equivalent platforms)Proven ability to manage capacity planning and performance reportingAbility to distill complex operational data into executive-ready insights and recommendationsExecutive-level written and verbal communication skillsProactive leadership style with strong prioritization and delegation capabilityAbility to connect people, processes, and systems across distributed teamsStrong change management experience across SOPs, job aids, and lifecycle documentationHigh responsiveness, ownership mindset, and ability to manage multiple concurrent prioritiesStrong organizational, analytical, and problem-solving skillsExcellent written and verbal communication skillsDemonstrated ability to lead and collaborate in a dynamic, cross-functional environmentAbility to effectively prioritize work as requirements change Preferred Experience supporting Department of Veterans Affairs programs Familiarity with federal cybersecurity coordination processes within PaaS approval workflows Experience supporting OKR-based execution models Prior people management or formal team leadership experience Experience driving operational maturity within government technology programs Experience working within a federal government environment.PMP certificationAgile/Scrum experience; Certified Scrum Master is a plusWorking knowledge of federal cybersecurity authorization processes, including ATO and FedRAMP requirementsExperience supporting enterprise SaaS/PaaS delivery or product lifecycle activities WORKING CONDITIONS Standard Business hours are Monday through Friday. Occasional extended or weekend hours may be required based on operational needs. Must have reliable internet service that allows for effective telecommuting. PAY RANGE The base salary range for this position is $115,000 to $140,000 annually, depending on geographic work location, relevant experience, skills, education, internal equity, security clearance, and contract requirements. Geographic salary ranges are determined in accordance with the company's compensation practices and represent a good-faith estimate of the compensation for this position at the time of posting. Benefits Sprezzatura offers a comprehensive and flexible benefit package to include: Medical, Dental, and VisionHealth Saving Account (when enrolled in eligible plan) with Company contribution Company paid Life, Accidental Death, Short-term & Long-term DisabilityVoluntary Accident, Hospital Indemnity, & Critical Care InsuranceVoluntary Medical & Dependent Care Flexible Spending AccountsAccrued Paid Time Off & Company Paid Holidays401(k) Retirement Plan with Company match WORK AUTHORIZATION Sprezzatura participates in E-Verify and will provide the federal government with your I-9 information to confirm that you are authorized to work in the U.S. Sprezzatura is a mission-driven, Service-Disabled Veteran-Owned Small Business (SDVOSB) that thrives at the intersection of technology, innovation, and impact. We specialize in secure, scalable, and human-centered digital solutions that accelerate government transformation. Our work spans DevSecOps, health IT modernization, intelligent automation, benefits delivery, and digital communications. We partner with agencies ready to evolve—delivering not just strategy, but measurable execution. Rooted in operational excellence and driven by curiosity, we help our clients navigate complexity with clarity—turning ambitious ideas into real-world outcomes. No buzzwords. Just impact. EEO STATEMENT Sprezzatura is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, protected veteran status, or any other legally protected characteristic. Applicants have the right to discuss, disclose, or inquire about compensation without retaliation. Reasonable accommodations are available for qualified individuals with disabilities. This job description is not intended to be an employment contract and does not guarantee employment for any specific duration.