P/T Administrator – Bradford

We are looking for an experienced Administrator to join our team in Bradford on a part-time basis (16 hours per week, two days). Some flexibility around working days is available.

Responsibilities

• Data entry and order processing using our in-house systems, including:
  • Processing and obtaining approval for customer quotations
  • Updating purchase orders
  • Releasing orders into production
  • Processing returned items with relevant paperwork
• General administrative tasks such as filing, printing, and scanning orders within relevant patient files
• Monitoring inbound queries by email and phone, escalating complex queries to management where appropriate
• Ensuring both team and individual Service Level Agreements (SLAs) and KPIs are effectively met

Requirements

• Experience in a customer service or administrative role
• IT literate with working knowledge of Microsoft Suite
• Strong written and verbal communication skills
• Proactive with the ability to use initiative and work independently as required
• Excellent interpersonal skills with the ability to build professional working relationships as part of a team
• A willingness to learn with a can-do attitude

Qualifications

• Desirable: NVQ (or equivalent) in Administration or Customer Services

Skills

• Desirable: Understanding of Navision or Orthotic scheduling systems
• Desirable: Previous experience of order processing

Benefits

• Competitive market salary
• Incremental holiday allowance starting at 35 days, increasing to 41 days with length of service (inclusive of bank holidays)
• Death in Service (3x basic salary)
• Refer a Friend incentive scheme
• Enhanced Family Leave/Pay
• Recognition schemes
• Continuing professional development

About the company

At AM Healthcare Group, we are dedicated to enhancing the lives of individuals who rely on mobility and accessibility solutions. As an international group of companies, we provide innovative products and services that make a real difference in people’s daily lives.

We are proud to be an equal opportunities employer with a firm commitment to diversity and inclusion across all areas of our organisation. As a Disability Confident Employer, we actively welcome applications from individuals of all abilities. If you require any support or adjustments during the recruitment process, please do not hesitate to get in touch.

We are also a proud signatory of the Armed Forces Covenant and encourage applications from veterans, reservists, and members of the wider armed forces community.

Applicants must have the right to work in the UK at the time of application. Unfortunately, we are unable to provide visa sponsorship for this role.